PC ‑ Custom Product Options
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Still has great customer support. We have used this app for several years and they have always provided excellent support. Their app works great for our customized product options. If you ever have an issue, they are very easy to get in touch with through live chat, and quick to resolve the problem.
Hi Petland Canada,
Thank you for your feedback! We're glad to hear that our team responded quickly and efficiently to resolve your issue. It’s great to know you’ve been using our app for years, and we’re grateful for your continued trust.
We look forward to supporting you for many more years to come!
Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Shevaughn was responsive and quick to make the changes so could proceed with my site updates. Always great service!
Hello to our friends from Custompressions
Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)
-Melissa & the Product Customizer Support Team
Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.
I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!
Hi Signs by Caitlin,
Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. Delivering outstanding customer service is very important to us, and we're glad we could resolve your issue quickly.
We appreciate your continued trust in our app!
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush,
Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.
We truly appreciate your loyalty!
Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.
Hi Fortune Auto,
Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority.
Thanks for being a valued user!
Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.
Hi Black Sheep Design,
Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.
We appreciate your trust in our app and support team!
Lasandra has been an absolute pleasure to deal with. From the moment I reached out, he handled all of my queries with professionalism and efficiency, resolving everything within minutes. His responsiveness and clear communication made the entire process incredibly smooth and stress-free. Exceptional customer support like this really sets the app apart. I’d highly recommend this app to anyone looking for both great functionality and outstanding service."
Hi Cakers Warehouse,
Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!
I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.
Hi Sessa Vee,
Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!
Hi Denny's,
Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!
