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Great App and great customer support. I needed help and they solved my problem within a few minutes. Would recommend it!
Hello to our friends at Jacob's Nussmanufaktur
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is just what I have been looking for. It is simple to use, you don't have to muck around with images and the support is exceptional. I highly recommend giving this app a go!
Hello friends from Original Skinnies!
Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was exceptional and the app met the needs of what you were looking for. We love what we do and hope that Original Skinnies is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This App is working great, and is very easy to use! Thanks, Product Customizer, you've made my workflow much more efficient for sure!
Not only is this a great app, but the customer support was superb! The installation tutorial was very easy to follow, but did not go so well for me. The theme I had chosen was slightly different and required a little "finesse" in order for it to match my overall theme. I reached out to Product Customizer support and within 1 hour was contacted by an extremely friendly representative (Denis). He immediately understood the issue and made the changes for me just as fast! I highly recommend this product to fellow Shopify retailers.
This app has had several issues on my small store. I have 19 items with 3 different options and I've had them disappear completely (losing out on sales) and having weird error messages on the items. I hope this improves but buyers be warned.
Hello Yay-nique,
Takeen here, Ops Manager at Product Customizer. We do apologize for the error on your store however it seemed to be caused from another source apart from us and we suspect it's Shopify. The reason is that the data was rearranged without any interference from our app, even on many stores that have been working perfectly fine for years.
The good news is that the issue stopped on it's own without any intervention from us. We do apologize for the inconvenience and if you would like to speak with me directly please email us at support@productcustomizer.com
-- Takeen, Ops Manager
Got a new theme and the app got installed in a few of minutes. Great customer service like always! Appreciate the assistance!
Hi Eiry Caribbean Art,
We're so happy to hear that you're having a great experience with our app and the team behind it. We believe very strongly that speed of service is critical for our merchants, so this is a gratifying review to read. We are always here to assist you!
Does exactly what it describes! This is an amazing plug in to help add fill in options to your listings. Prompt and professional customer service. They had my issue resolved in less than 5 minutes. Highly recommend!
Hello to our friends from Quaint & Crafted LLC
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is magical. but even more support. Great.
This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.
This app is perfect for allowing products to be customised by the customer with a an additional cost if necessary. I love that there was not need for installing any code myself, with the installation and upgrade handled totally by the support. The support team's communication is 5* with adjustments to the code being made quickly. This app and the support comes highly recommended in my opinion.
Hello friends from Blonde & Stone!
Appreciate you writing this highly positive review for our app! Our team performing all coding installations for you is one of the perks of our app vs. other similar apps for sure :) It's good for everyone that we make sure it's working for your exact theme, since every theme is so different. Happy that our support team was great for you!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team