Avis (1 800)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
8 avril 2020

他のアプリもたくさんためしましたがこれが1番表示速度が早いです。表示速度が遅いと、カスタム項目を入力せずにカートに入れることが出来るので非常に重要です。
またサポートも早くて丁寧です。 非常にオススメ。

フレブルライフ ストア
Japon
Environ un mois d’utilisation de l’application
Product Customizer a répondu 9 avril 2020

Hello friends from フレブルライフ ストア!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

18 novembre 2019

Kevon was an amazing help. I had a lot of small details that I needed to adjust and he did them all in a quick and timely fashion.

Moce Sports
Canada
Environ un mois d’utilisation de l’application
Product Customizer a répondu 19 novembre 2019

Hello friends from Moce Sports!

Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Kevon rocks for sure -- so glad he was an amazing help and the support was quick and timely!!" May Moce Sports be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

23 juillet 2015

This app is so easy to use and the customer service is wonderful. I needed help installing the snippet and with the appearance of my variants. Shopstorm customer service took care of both very quickly. Would highly recommend!

Lettered Lined
États-Unis
Presque 4 ans d’utilisation de l’application
23 février 2016

Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked

All Wired Up Jewelry Designs
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 3 novembre 2021

It is fairly easy to setup. I had a little trouble using the setup wizard, but the online support was amazing!

Momentum Essentials
États-Unis
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 4 novembre 2021

Hello to our friends from Momentum Essentials

Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

Modifié le 5 juillet 2023

Update: I keep being amazed by the service! Thank you for all your hard work Shevaughn!! You are an awesome Human!!! You make my work so much easier!!

Definitely Recommended! Great Customer Assistance! I had a very difficult time before this app, but they swooped in and Recued me! Thanks Guys! Great Job!
Ref > I'm using this app to add options under my products for personalization.

TLK_OudBoutique
Afrique du Sud
Environ un mois d’utilisation de l’application
Product Customizer a répondu 25 mai 2023

Hi TLK_OudBoutique,

Thank you so much for the glowing review! We're delighted to hear that Product Options & Customizer has been able to support additional personalized options for your store.

We always strive to provide the best support possible, and we're thrilled that you had such a great experience with Shevaughn! Making our merchants' lives easier is a core value of our support team, so it is truly gratifying to hear this feedback. As always, we are here to help!

Tanu & The Product Customizer Support Team

29 octobre 2013

Product Customizer was the application we had been searching for. Simply to use and when it comes to support, Product Customizer is second to none! Really supportive organization.

That's Yours
Canada
Plus de 3 ans d’utilisation de l’application
20 mai 2015

SUCH a great app for our custom items! Staff is quick to help and friendly.

shopbanglejangle
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 19 octobre 2019

Sean is THE man. Customers come first at Product Customizer. Highly recommended.

This app works. Check hawkinswoodshop.com to see it in action on the product and checkout pages.

Hawkins Woodshop
États-Unis
Environ un mois d’utilisation de l’application
Product Customizer a répondu 16 octobre 2019

Hello friends from Hawkins Woodshop!

Thanks so much for the message here. This is Sean, the Customer Success Manager with Product Customizer. As soon as this came to my attention (the next morning), we took several actions to make it right. Got our best tech guys looking at this, including myself later that evening. It seems that several pieces of redundant code in multiple theme files had added ended up causing a sort of "terminal code loop" - and as soon as the redundant code snippets were removed, the problem was solved. The store still has our app, multiple products are customized and are working as expected. I also immediately made this store "free for life" with our app because of this alarming issue, with our quick and sincerest apologies.

We would love it if you all felt we deserved a couple more stars at this point -- we certainly worked as hard and as fast as we could to rectify this issue with all the tools and techs at our disposal. Thanks so much for your awesome understanding here with this very rare issue! :)

-Sean & The Product Customizer Support Team

7 juin 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Magic City Monograms
États-Unis
Environ un mois d’utilisation de l’application
Product Customizer a répondu 8 juin 2023

Hello to our friends at Magic City Monograms

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Product Customizer Support Team