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Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!
Hi VL Grace,
Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!
I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!
Hi Bearing Record,
Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!
The app has really helped me simplify my products so I don't have to have a million Variants.
Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.
Hi Speech Supplies,
Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.
Very prompt support and help from the team
Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!
Hi Star Maps UAE,
Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us.
Thank you for choosing us!
We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.
Hello there ByJenny McCarthy,
Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.
The Support Team
Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much
Hi Fun Printz,
Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz,
Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.
The Support Team
I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!
Hi County House Signs,
Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes,
Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.
The Support Team