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The app has really helped me simplify my products so I don't have to have a million Variants.
Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.
Hi Speech Supplies,
Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much
Hi Fun Printz,
Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz,
Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.
The Support Team
Easy to use and provide many options.
Hi Rose Adorn,
Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs.
We appreciate your support!
Frequent Bugs and Unreliable Performance
I've been using the "Product Customizer" app for a while, and unfortunately, it has caused several issues that have negatively impacted my business. Most recently, I encountered a serious problem where customers couldn’t add products with file upload options to their cart. This has resulted in a significant loss of sales, and it's been very frustrating to deal with.
This isn't an isolated incident—there have been other bugs with the app that have disrupted my operations before. While the support team has tried to assist, the app’s reliability is a major concern for me. Running a business means I need tools I can depend on, and unfortunately, this app has failed me during crucial times.
I hope they improve the app soon, but for now, I can’t recommend it to anyone who needs a dependable solution for their store’s customization options.
Hi Famedge,
Thank you for your feedback! We're pleased to hear that you find our service excellent and that we've been able to support you with everything you need. Providing top-notch customer support is very important to us.
Thank you for being a valued user!
I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!
Hi County House Signs,
Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes,
Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.
The Support Team
Aman was amazing! Super helpful.
Hi MyBeautifulBuddha,
Thank you for your review! We're glad to hear that our team member Aman provided you with excellent support. Providing great customer service is key for us, and we're happy we could assist effectively.
Thanks for your support!
Very prompt support and help from the team
Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!
Hi Star Maps UAE,
Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us.
Thank you for choosing us!
I am a small business owner and just recently discovered, “Product Options and Customizer” and it has made my life so much easier! Now, my customers can easily fill out customizations on the listing itself in a very clean and organizational way! I also requested the help from a representative regarding a subscription issue and the gentleman named Aman was so kind and took the time to help me and solved my issue so quick! I highly recommend, 10/10!
Hi Blessings Bowtique,
Thank you for your feedback! We're delighted to hear that our app has eased your business operations. It's wonderful to know that Aman provided you with kind and efficient support. We appreciate your feedback and are here to help anytime you need us!