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Product Customizer is wonderful and a great addition to our store. It is so easy use when setting up products and also easy for customers to use on the site. The support is fantastic. I would highly recommend this app.
Such a great app to have when you need to add product variants in your shop. The person who helped me made sure that I set up the product correctly! I'm currently using the free plan as, right now, I only need to customize one product in my shop but will switch to the paid version once I need to customize more products in my shop!
Greetings Seaside Haven Candle Company,
We appreciate your 5-star review and we are glad that you recieved the assistance you needed to set up your product. It is always great to hear how Product Options and Customizer can make your product stand out! We are here to assist you with anything you may need.
Stephanie & the Customer Support Team
Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.
Hello to our friends from Custom Moon Lamps
We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience.
We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online!
Cheers,
Pushpesh & the Product Customizer Support Team
Großartiger Support, vertrau bruder
Hallo Dupify,
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen!
Das Team für Produktoptionen und Customizer
This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.
Super app! Easy to use. Super service too. Thanks a lot.
This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!
Hello friends from Burnt Soul,
We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Love this app. Helps me with all the different options we offer on our site. Customer service has been amazing.
Thanks for the kudos on the great customer service! Hope your store at Seriously Stickers benefits greatly from the added product options!
My store has been using this priceless app for the past year and it has been incredible. 99% of our products are customizable, and this app is THE most bang for any buck spent! Rather than spend thousands of dollars on experts to properly code our site, we've employed this app by ShopStorm and it has proven invaluable. Additionally, the support team has provided the best of help, even fixing problems over weekends! Thanks to the team here, and I will remain a loyal customer.
Steve
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.
Cheers,
-Pushpesh & the Product Customizer Support Team