Avis (1 800)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
24 mai 2023

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

My Baby Babbles
Inde
9 mois d’utilisation de l’application
Product Customizer a répondu 25 mai 2023

Hello to our friends at My Baby Babbles

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.

I want to extend my sincerest apologies for the negative experience that you had with our app. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.)

We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at support@productcustomizer.com

Tanu & The Product Customizer Support Team

6 mars 2017

This app is excellent! It works exactly like it should, but even better is the service you get from the creators. They have easily taken care of any questions I have and continued to make modifications when I needed them!! They are great!!

Erimish
États-Unis
11 mois d’utilisation de l’application
11 janvier 2022

Did exactly what I needed. Needed help setting up the cart. Aman responded straight away, understood what I needed and we had everything completed in super quick time.
Love the training videos for creation of variations and templates.
Best app experience we have had.

Letterbox Flower Cards
Royaume-Uni
11 mois d’utilisation de l’application
Product Customizer a répondu 12 janvier 2022

Hello to our friends from Letterbox Flower Cards

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success!

Tanu & The Product Customizer Support Team

22 mars 2021

Developer replied in the live chat within 30 seconds then helped me setup exactly what I needed. Fantastic customer service. $50 for pricing option functionality is too expensive per month IMO so I am not sure I will be able to proceed with it but customer service is great.

House Pour Drinks
Royaume-Uni
11 mois d’utilisation de l’application
Product Customizer a répondu 24 mars 2021

Hello to our friends from House Pour Drinks

Thank you for leaving this superb review! We are super happy that we could assist you! Don't hesitate to reach out to us with any additional queries you may have :-)

-Melissa & the Product Customizer Support Team

2 février 2022

Es una applicación que ayuda a poder cobrar opciones en tus productos, recomiendo que solo preguntes en su chat de la pagina para ayudar y ellos muy amablemente lo solucionan

GalloNegro.mx
Mexique
11 mois d’utilisation de l’application
Product Customizer a répondu 2 février 2022

Hola a nuestros amigos de GalloNegro.mx

Gracias por la increíble revisión. Estamos muy contentos de saber que está disfrutando del Personalizador de productos. Hacemos todo lo posible para ayudar a todos los comerciantes y me alegro de haber dado en el blanco por usted. ¡Le deseamos a usted y a su tienda mucho éxito!

Salud,
Pushpesh y el equipo de soporte del personalizador de productos

15 juin 2022

Friendly staff member helped me out. Thanks a lot app works well. Aman was able to help me out fix the problem with the app.

BelleVBlueHandCraft
Australie
11 mois d’utilisation de l’application
Product Customizer a répondu 16 juin 2022

Hello to our friends at BelleVBlueHandCraft

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

23 janvier 2023

Terrific app. Allows you to customize any product however you like so that customers can personalize their order. Beyond that the support team is responsive and very knowledgeable!

Stretched Fusion
États-Unis
11 mois d’utilisation de l’application
Product Customizer a répondu 24 janvier 2023

Hello to our friends at Stretched Fusion

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

17 juin 2019

Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend

The Snaffling Pig Co
Royaume-Uni
11 mois d’utilisation de l’application
Product Customizer a répondu 5 juillet 2019

​Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :)

So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud!

-The Product Options & Customizer Team

23 septembre 2021

I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.

Alexis Jae
États-Unis
11 mois d’utilisation de l’application
Product Customizer a répondu 26 septembre 2021

Hello to our friends from Alexis Jae

Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

24 novembre 2021

WERY NICE, I had a problem, spoke to Aman M. on live chat and he fixed the issue within a few minutes. Amazing!

projectionlove
Chine
11 mois d’utilisation de l’application
Product Customizer a répondu 24 novembre 2021

Hi, projectionlove,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Product Customizer Support Team