Avis (1 784)
Affiner
-
Par note
Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.
Hello to our friends at My Baby Babbles
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.
I want to extend my sincerest apologies for the negative experience that you had with our app. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.)
We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at support@productcustomizer.com
Tanu & The Product Customizer Support Team
This app is excellent! It works exactly like it should, but even better is the service you get from the creators. They have easily taken care of any questions I have and continued to make modifications when I needed them!! They are great!!
Thank a lot for the team to fix some duplication code in the theme. It is a worth app to add to your store!
Developer replied in the live chat within 30 seconds then helped me setup exactly what I needed. Fantastic customer service. $50 for pricing option functionality is too expensive per month IMO so I am not sure I will be able to proceed with it but customer service is great.
Hello to our friends from House Pour Drinks
Thank you for leaving this superb review! We are super happy that we could assist you! Don't hesitate to reach out to us with any additional queries you may have :-)
-Melissa & the Product Customizer Support Team
Love the app, and the support team is fast, responsive, and amazing! Thanks so much!
Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend
Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :)
So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud!
-The Product Options & Customizer Team
I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.
Hello to our friends from Alexis Jae
Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!
Cheers,
Pushpesh & the Product Customizer Support Team
We deal in personalised gifts for all ages and occasions and got fed up with the dysfunctional approach we had to make do with in gathering customers' personalisation requests via email or message boxes. Often customers would not understand the options open to them or what constitutes as a character or exceed their character limit.
This app is great as it allows the customer to try out their personalisation request on the page before submitting. They cannot exceed the character limit and we can easily copy and paste their request into our production process.
Recommended.
WERY NICE, I had a problem, spoke to Aman M. on live chat and he fixed the issue within a few minutes. Amazing!
Hi, projectionlove,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Product Customizer Support Team
I was having the HARDEST time trying to get the app to show on my site. I contacted support (Kevon D.) & they had it up & running in NO time! It is exactly what I was looking for to have my shoppers customize their products!
Hello to our friends from Strictly Pooh Creations
We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team