Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
2 décembre 2017

where i can finr product-cutyomizr.liquid file?? its very bad to use..

Omds
États-Unis
Presque 3 ans d’utilisation de l’application
Product Customizer a répondu 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

Modifié le 15 janvier 2022

Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.

Custom Moon Lamps
États-Unis
Environ un mois d’utilisation de l’application
Product Customizer a répondu 12 janvier 2022

Hello to our friends from Custom Moon Lamps

We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience.

We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online!

Cheers,
Pushpesh & the Product Customizer Support Team

31 août 2020

Super easy to use! Very helpful when I needed it and they reply quickly! Thank you Product Customizer Team!

PicFoams.com (Inspirational Cut Outs)
États-Unis
Environ un mois d’utilisation de l’application
Product Customizer a répondu 1 septembre 2020

Hello to our friends from PicFoams.com (Inspirational Cut Outs)!

Very awesome of you to leave this fantastic review for us here! We really appreciate this! Thank you for your support it means the world to us :-)

Melissa & The Product Options & Customizer Team

22 juillet 2021

Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.

Humance
Canada
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 22 juillet 2021

Hello to our friends from Humance

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.

Cheers,
-Pushpesh & the Product Customizer Support Team

Modifié le 9 mai 2020

Really not a fan. Often glitchy and can't update. Still shows 1x customization for each $0.01 of cost. (Meaning a $5 engraving fee confuses customers, who are told they purchased 500 engravings). Generally slow support

Elder Pens
États-Unis
Environ 3 ans d’utilisation de l’application
31 mars 2022

Thanky ou to aman for setting up my account properly for me otherwise I would be very stuck. I ran my store for a day with it setup incorrectly !

Puppy Rush
Australie
Environ un mois d’utilisation de l’application
Product Customizer a répondu 31 mars 2022

Hello to our friends at Puppy Rush

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman helped you set up your account properly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

13 juin 2016

This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!

Vapaura
États-Unis
Environ un mois d’utilisation de l’application
13 janvier 2022

This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.

CovidTests.co.uk
Royaume-Uni
Environ un mois d’utilisation de l’application
Product Customizer a répondu 13 janvier 2022

Hello to our friends from CovidTests.co.uk

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

22 janvier 2014

This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!

G Schoepfer Inc Eyes for Dolls
États-Unis
Environ 2 ans d’utilisation de l’application
12 octobre 2016

The best part about this application is the attention placed on customer service. The team at ShopStorm will go out of their way to help you. It's a big asset beyond all of the great customized options you can implement with the application itself. Thanks!

Mfpa Usa
États-Unis
Environ un mois d’utilisation de l’application