Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
14 octobre 2022

Their support is helpful and they responded really quicly. Their options really save my shop. So all I can see I would recommand them.

EasyFastMore
Hongrie
Environ un mois d’utilisation de l’application
Product Customizer a répondu 15 octobre 2022

Hello to our friends at EasyFastMore

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

21 février 2023

Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store.

The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues.

Way to go team!

myeventpass
Royaume-Uni
Environ un mois d’utilisation de l’application
Product Customizer a répondu 22 février 2023

Hello to our friends at myeventpass

Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

29 janvier 2023

The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b

Tmarc Tee
Singapour
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 1 février 2023

Hello to our friends at Tmarc Tee

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.

You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at support@productcustomizer.com and we will be glad to help you.

We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Product Customizer Support Team

30 janvier 2018

So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)

Prairie Mama Birth Services Dna Keepsake Jewelry
Canada
Environ un mois d’utilisation de l’application
7 août 2019

Only just started using this app but works well for the initial couple of products I've used it for. Easily installed, support does all the work if necessary and response is very quick indeed.

Elstead Maps (UK) Ltd
Royaume-Uni
Environ un mois d’utilisation de l’application
Product Customizer a répondu 19 août 2019

Hello friends from Elstead Maps!

Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

3 juillet 2019

Love this app so much, it has allowed me to completely customise my listings to make it extremely customer friendly

Wallflower Arrangements
Australie
Environ un mois d’utilisation de l’application
Product Customizer a répondu 5 juillet 2019

​Hello friends at Wallflower Arrangements! This is Sean, the Customer Success Manager with Product Customizer :)

Really cool that you took the steps to leave us this stellar review! Thank you! Glad our app could fill that "variant gap" for you. Hope Wallflower Arrangements is a big hit in the online world in the coming months!

-The Product Options & Customizer Team

16 septembre 2013

This app is easy to use, allows for all of our customizations to be easily entered by our customers. Plus, customer service is great. Emails are promptly answered, and little tweaks are promptly handled...Love it

Initial Obsession
États-Unis
Environ un mois d’utilisation de l’application
1 janvier 2022

Aman has helped me with all of the issues I had with the app configuration. He has been very attentive by making sure everything has been set up the way I needed. The app does everything I need it to. Highly recommended!

Cake or Death
Royaume-Uni
Environ un mois d’utilisation de l’application
Product Customizer a répondu 2 janvier 2022

Hello to our friends from Cake or Death

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the app configuration. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

23 juin 2013

We have a small budget, but we sell items that have a lot of options which quickly eats away at our product (SKU) quota. ProductCustomizer has saved us from having to upgrade our Shopify account by allowing us to have multiple options without using up all our SKUs. What a Godsend! An added bonus is the ability for our customers to upload files to us and add customized text. ProductCustomizer is also very easy to install and even easier to use. Couldn't recommend it more.

Zuma Motorcycles, Quad Bikes, Dirt Bikes, Go Karts ,Accessories and Spare Parts Australia
Australie
Environ un mois d’utilisation de l’application
17 mars 2022

This app is wonderful to add various options to all of your products! Customer service (Aman) was very helpful!

Juniper and Co LLC
États-Unis
Environ un mois d’utilisation de l’application
Product Customizer a répondu 17 mars 2022

Hello to our friends at Juniper and Co LLC

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team