Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
12 mai 2024

I am a small business owner and just recently discovered, “Product Options and Customizer” and it has made my life so much easier! Now, my customers can easily fill out customizations on the listing itself in a very clean and organizational way! I also requested the help from a representative regarding a subscription issue and the gentleman named Aman was so kind and took the time to help me and solved my issue so quick! I highly recommend, 10/10!

Blessings Bowtique
États-Unis
4 mois d’utilisation de l’application
Product Customizer a répondu 13 mai 2024

Hi Blessings Bowtique,

Thank you for your feedback! We're delighted to hear that our app has eased your business operations. It's wonderful to know that Aman provided you with kind and efficient support. We appreciate your feedback and are here to help anytime you need us!

Modifié le 4 juillet 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Giftbox Luxuria
États-Unis
8 jours d’utilisation de l’application
Product Customizer a répondu 2 juillet 2024

Hi Giftbox Luxuria,

Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed.

Thank you for choosing our app!

6 mai 2024

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

FamilyBox.Store
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi FamilyBox.Store,

Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!

30 avril 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

25 avril 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
États-Unis
Environ 3 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

17 avril 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Australie
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 18 avril 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

9 janvier 2024

My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support.
It was easy to schedule a meeting at my time
We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes.
Shevaughn was so patient with me during the meeting and super professional!

it gives confidence to know there is an excellent service and technical support, this is so important.
Thank you Shevaughn and Product Customer team for an excellent app and support.

Shugis USA
Israël
5 mois d’utilisation de l’application
Product Customizer a répondu 11 janvier 2024

Hello Shahar,

Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us!

The Support Team

9 avril 2024

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 15 avril 2024

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

26 mars 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Made For You
Royaume-Uni
Plus de 8 ans d’utilisation de l’application
29 juin 2024

I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.

Police Seating
États-Unis
5 mois d’utilisation de l’application
Product Customizer a répondu 1 juillet 2024

Hi Police Seating,

Thank you for your feedback! We're glad to hear that you're enjoying the customization options so far. As you continue to use the app, we hope it meets your long-term needs as well.

Thank you for choosing us!