Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 27 mai 2024

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one.
I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app!
Deep from support is also amazing and helped me with further questions I had very fast!

Bettercakesbyclaudia
États-Unis
14 jours d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi Bettercakesbyclaudia,

Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it.

Thanks for being a valued user!

29 avril 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
États-Unis
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

29 juin 2024

I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.

Police Seating
États-Unis
5 mois d’utilisation de l’application
Product Customizer a répondu 1 juillet 2024

Hi Police Seating,

Thank you for your feedback! We're glad to hear that you're enjoying the customization options so far. As you continue to use the app, we hope it meets your long-term needs as well.

Thank you for choosing us!

22 avril 2024

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.

We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Custom Cardboard Cutouts
États-Unis
25 jours d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi Custom Cardboard Cutouts,

We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

19 avril 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
États-Unis
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 23 avril 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

16 avril 2024

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
Nouvelle-Zélande
Presque 3 ans d’utilisation de l’application
Product Customizer a répondu 18 avril 2024

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

25 mars 2024

I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!

Keep Pressin On Nails
États-Unis
5 mois d’utilisation de l’application
Product Customizer a répondu 27 mars 2024

Hi Keep Pressin On Nails,

Thank you so much for the outstanding feedback! We're so thrilled that you had such a great experience with our app and the support team behind it. Please always feel free to reach out to us for any future assistance!

22 avril 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
Royaume-Uni
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

22 janvier 2024

Great app with the needed options and easy to use. Great Customer support the few times needed

Twisted ShifterZ
États-Unis
Plus de 7 ans d’utilisation de l’application
Product Customizer a répondu 24 janvier 2024

Greetings Twisted ShifterZ,

Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be.

The Support Team

Modifié le 13 septembre 2024

Customer support chat is great, Aman helped me so much to have my customizations up and running!

9/12/24

The page app disappeared in my shopify store, although the app is installed (I´m on the Premium plan).

I can´t reach any client support via email. All of my customized products have their prices changed so now they cost thousands of euro.

Please I need help asap

9/13/24 Shevaughn helpd me out finding out the source of the issue, everything is running smoothly. Thanks so much.

STRENDING
Espagne
5 mois d’utilisation de l’application
Product Customizer a répondu 19 avril 2024

Hi STRENDING,

Thank you for taking the time to leave us this review! We're thrilled that you had a great experience with our team, and it is very kind of you to specifically recognize Aman. He will be thrilled to read this. Thanks again!