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Nicoz was great to work with. He had me up and running quickly and helped me correct a problem. Thank you so much!!
Greetings Mandy's Art Totes,
It is great that you took the time to reach out when you needed assistance and Nicoz was able to fix what you needed. We strive to give the best customer support with the quickest turnaround. Thank you for leaving this review!
The Product Options and Customizer support team
Very uselful and good app. Works well and the customer service is fast and they are very helpul. Recommend
Hello to our friends at Ellyjewel
Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)
Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home,
Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!
Hello to our friends at GP by Rodney Jason
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.
Hola a nuestros amigos de Uveink
¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)
-Melissa y el equipo de soporte del personalizador de productos
Great customer service with Yaneeke P. Otherwise, pretty disappointed that we can't view our live upload.
Hello to our friends from Puck Knob
We’re pleased that Yaneeke was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Yaneeke, who we know will be delighted to read your comment. We really appreciate you taking the time to share your feedback and being so open with us. The live preview feature that you requested is on our roadmap and we will be launched soon. We're really thankful for amazing customers like you and we hope your store scores it big online!
Cheers,
Pushpesh & the Product Customizer Support Team
10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know.
Thanks Olly.
Hi there SINK GOLF,
Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us!
The Support Team
I highly recommend this app if you are looking to add multiple variations and selections for your items. It does take a little finesse to figure out the technique to getting your variations and conditional logic set up to exactly how you want it, however their customer service chat feature is extremely helpful, and the agents are very helpful. I have not hesitated to reach out to them when I needed assistance and had questions.
Greetings Here For The Tee,
We appreciate you taking the time to leave us this great review and we are glad that you reached out to us for support on setting up your variations and conditional logic. That is what we are here for and we strive to be available and able to assist you with whatever you need to be successful with your app.
The Product Options & Customizer Support Team
The customer service was very professional and solved my problem quickly.
Hi Mind Into Craft,
Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.
Thanks for being a valued user!