Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
7 octobre 2021

Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)

Aquaproof Paper
États-Unis
2 jours d’utilisation de l’application
Product Customizer a répondu 12 octobre 2021

Hello to our friends from Aquaproof Paper

Jen, Thank you so much for taking out the time to leave such a wonderful review. We are elated that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

10 juin 2017

These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!

Sawtooth Shirts
États-Unis
2 mois d’utilisation de l’application
Modifié le 31 mai 2019

Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers.

The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion.

That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))

QUOTELETS
Ukraine
2 mois d’utilisation de l’application
Product Customizer a répondu 5 juillet 2019

​This is Sean, the Customer Success Manager with Product Customizer :)

We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful!

​Sean Hyatt, Customer Success Manager, Product Options & Customizer

3 juin 2014

Works great for those looking to sell personalized products.

Engrave - Awards & More...
Inde
Environ un mois d’utilisation de l’application
21 décembre 2018

The support team is amazing! I can’t aay enough good things about them! The are truly great. Another app kept freezing my form I was trying to build, but I love how I can require certain info if I have a custom order before they can add it to the checkout page.

I changed my the email because I didn’t like the layout, they sent me an email and have my product pages exactly how I want them. Simple, clean, and options.

Bakery 325
États-Unis
2 mois d’utilisation de l’application
Modifié le 9 mars 2021

Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!

Taffy Town
États-Unis
2 mois d’utilisation de l’application
Product Customizer a répondu 3 février 2021

Hello to our friends from Taffy Town

Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation

-Melissa & The Product Options & Customizer Team

27 juillet 2015

Such a great experience dealing with their support team. They are prompt to email replies, and detailed in their answers. I HIGHLY recommend them. Great service.

Alban Football
États-Unis
2 mois d’utilisation de l’application
13 juillet 2015

This App changed my life! We hand make custom leather dog collars and we offer TONS of options. We have been badgering Shopify to add more customization options for years, but few people need as many fields as we do, so they were not motivated to build a workaround. Then we found Product customizer... Now we have everything we need to offer a truly customized and unique product. Initial setup was above my head but they have amazing support that helped us install the App on a SUNDAY! I cannot recommend this App enough!

Karmacollars
États-Unis
2 mois d’utilisation de l’application
25 août 2020

One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..

Newyorkcreation
États-Unis
Environ 2 mois d’utilisation de l’application
Product Customizer a répondu 25 août 2020

Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks!
-Sean

Hello to our friends from Fitness Cube!

Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies.

Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately...

Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well...

Please let me know asap - we are 100% here to help, 24/7...

Sean H & The Product Customizer Support Team

8 juin 2023

Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.

Dtail44
Canada
Environ un mois d’utilisation de l’application
Product Customizer a répondu 9 juin 2023

Hello to our friends at Dtail44

Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien !

Tanu & The Product Customizer Support Team