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Tried a few different apps and deleted them soon after. This app works really well and the customer service has been amazing. Very helpful and fast!
Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
I've only used it for about 6 hours, but so far it has been very intuitive!
Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store!
Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.
Works like a charm and functions just as described. Very helpful and curtious customer service!!
Great app. The support is really good and reactive as well. They helped me a lot and slove my problem fast. Thank you.
Hello to our friends from Novafit
Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.
Hello to our friends at Campus&Co. Maitland
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.
This app has had several issues on my small store. I have 19 items with 3 different options and I've had them disappear completely (losing out on sales) and having weird error messages on the items. I hope this improves but buyers be warned.
Hello Yay-nique,
Takeen here, Ops Manager at Product Customizer. We do apologize for the error on your store however it seemed to be caused from another source apart from us and we suspect it's Shopify. The reason is that the data was rearranged without any interference from our app, even on many stores that have been working perfectly fine for years.
The good news is that the issue stopped on it's own without any intervention from us. We do apologize for the inconvenience and if you would like to speak with me directly please email us at support@productcustomizer.com
-- Takeen, Ops Manager
Product is awesome, service is shockingly good and responsive!