Avis (1 798)
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Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.
I downloaded the Free version to test on a product. It was fairly easy to setup and what I couldn't figure out their support representative - Shevaughn - did a Great job and helped me figure out the issue (which was mostly my lack of understanding). Looking forward to testing this and possibly moving to using it on other products.
Hello to our friends at Baxter Bailey & Company
Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
very unsatisfied with the customer service. Had to uninstall.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
I like it so far, but there are some drawbacks.
The $0.01 work around to allow for multiple price points is maybe over thinking things. We only offer one customization at one price.
This app also pretty aggressively updates any product loop you have in your theme to exclude their hidden customization product listing that is used to collect payment for customizations at checkout.
Great App. Easy to use for yourselves and the customers. Customer service is very helpful with setting everything up.
Hello to our friends at INEXTERIOR
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
After removing the App it's still there on my Theme code causing conflict with the New App that i have install on my shop, have contact the DEV team for solution to Remove Completely their App form my Store. Still waiting their response....
Hello again friends from EUG Fashion!
Just a friendly followup to make sure your issue is resolved? We did respond and fixed the code the same day you emailed us and posted this review. We are always here to help, no matter what...
Would still love for you to remove this review? Would be much appreciated!
Sean and The Product Customizer Team
**************
Reply June 8:
Happy Monday!
Friendly followup to make double-sure that you are taken care of now? We did revert your theme's coding to the original 2 days ago (the same day you emailed us about this). Should be fixed, we're always happy to do that!
If you're good to go now, we'd love it if you could remove that 1-star review you left for our app... it REALLY hurts us to get even 1 of those :(
Please let me know what else I can do for you. Here to help...
Sean H & The Product Customizer Team
We found limitations in the Shopify storefront and selected Product Customizer as our solution to help us gather more information from our customers.
The application is super easy to use and has helped up bridge the information gap left by the basic Shopify storefront.
This app has been working great for me, having the ability to list more than one hundred variants on each product page has allowed us to really clean up our storefront, consolidating similar items and allowing our customers to find the product they need much easier. Customer support, specificially Beka Rice is extremely helpful, and even remotely fixed the code on our theme for us in a matter of minutes. Would be a steal at twice the price.
Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.
This is a great app! I had a difficult time finding an app that enabled me to change pricing for different options. Product Customizer does the trick. The support team is fabulous! Super responsive and very helpful. I have reached out to them several times and always receive a response and a recommended solution within a couple of hours.