Avis (1 798)
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Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us.
Then was willing to show us how we could customise to make it suit our theme!
OUTSTANDING!!
Hello Sticker Gringo,
This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again!
The Support Team
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly.
also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX,
Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!
Hello Nickel & Suede,
We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us!
The Support Team
This is a great app to customize your product pages. I have used it for years.
If there are any problems my emails are answered very quickly and the issue is resolved efficiently.
Hi CharlieBoy - The Shirt Makers,
Thank you for your review! We're thrilled to hear that you've been using our app for years and find it great for customizing your product pages. We're also glad to know that our support team has been responsive in addressing any issues efficiently. Thanks for sharing!
The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.
The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!
Hi Your Car Reg,
Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!
Aman was wonderful - worked with our UK team to solve our US issue - all good!
Hi STUDIO BURKE DC,
Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!
The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly
Hi Suite Cuisine,
Thank you for your review! We're thrilled to hear that our team member Deepanjoy was able to understand your concerns and resolve your problems quickly.
We're committed to providing excellent customer service and appreciate your support!
The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!
HI Trenton School of Dance,
Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!
Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!
Hi Southern Glow Designs by Jennifer Marie,
Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!