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Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!
Hi ShopaJoy,
We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!
Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !
Bonjour Nouvel amour,
Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous.
Merci beaucoup pour votre soutien!
I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.
Hi Chalet Et Ceci,
Thank you for your detailed feedback. We're sorry to hear about the issues you've encountered with the cart functionality and the frustration it has caused. While we're glad our support team was helpful via WhatsApp, we understand that the solution provided is not ideal for your business. Your input is valuable, and we will continue to work on improving our app to better serve merchants who use our customization charge pricing and AJAX carts together.
Thank you so much for sharing this helpful feedback with us!
I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!
Hi ZANATELLA,
Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.
Thank you for choosing our app!
They are very kind and fast. Thank you !!!
Hi Edible Prints On Cake (EPoC),
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!
Easy to use, and friendly service whenever I need extra support!
Hi Heart + Soul Candle Co.,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.
Great customer service! Quick and efficient. :-)
Hi Coastal Chaos LLC,
Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers.
Thanks for your support!
This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!
Greetings Sweetwoods,
It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support!
The Support Team
Have been using this app for many years. The team is helpful with troubleshooting.
Hi Keepsake by Ryo,
Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!
A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.
Hi there Photo Gifts Online,
We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.
The Support Team