Avis (1 797)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 29 mai 2024

This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol

Deep is 10/10!

MXM PERFORMANCE
États-Unis
19 jours d’utilisation de l’application
Product Customizer a répondu 13 mai 2024

Hi MXM PERFORMANCE,

Thank you for your feedback! We're thrilled to hear that our app was exactly what you needed. It's great to know that Shevaughn could assist you promptly with your custom requirements. We strive for unmatched support, and your satisfaction is our top priority. Thanks again for choosing us!

4 juin 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Club Shop Cuchulainn
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Product Customizer a répondu 5 juin 2024

Hi Club Shop Cuchulainn,

Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values.

Thanks for being a valued user!

Modifié le 15 avril 2024

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Orange Blossom Home
États-Unis
11 jours d’utilisation de l’application
Product Customizer a répondu 8 avril 2024

Hi Orange Blossom Home,

Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!

Modifié le 22 mai 2024

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot!
Deep was also a great help when i needed extra info on price changes.
great work!

Little Safari
Australie
13 jours d’utilisation de l’application
Product Customizer a répondu 13 mai 2024

Hi Little Safari,

Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

15 février 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Ergo Experts
États-Unis
Environ 7 ans d’utilisation de l’application
16 mars 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Marianella
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 18 mars 2024

Hi Marianella,

Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!

27 mai 2024

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

WOLVESOFWEAR™
États-Unis
21 jours d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi WOLVESOFWEAR™,

Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!

3 mars 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.

The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Shape by kate
États-Unis
2 mois d’utilisation de l’application
Product Customizer a répondu 5 mars 2024

Hi Shape by kate,

Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

25 mars 2024

nice app , help my get to my store goals

MyNameNecklace
Israël
Plus de 8 ans d’utilisation de l’application
Product Customizer a répondu 26 mars 2024

Hi MyNameNecklace,

Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

1 mai 2024

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.

First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.

Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.

What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.

Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

My Store
États-Unis
15 jours d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi My Store,

Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!