Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
30 avril 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

9 avril 2024

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 15 avril 2024

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

18 mars 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 20 mars 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

22 avril 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
Australie
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

22 avril 2024

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.

We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Custom Cardboard Cutouts
États-Unis
25 jours d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi Custom Cardboard Cutouts,

We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

29 avril 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
États-Unis
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 7 mai 2024

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

19 avril 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
États-Unis
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 23 avril 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

16 avril 2024

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
Nouvelle-Zélande
Presque 3 ans d’utilisation de l’application
Product Customizer a répondu 18 avril 2024

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

11 mars 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Fun Printz
Royaume-Uni
Plus de 7 ans d’utilisation de l’application
Product Customizer a répondu 14 mars 2024

Hi Fun Printz,

Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

22 avril 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
Royaume-Uni
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!