Avis (1 798)
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Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.
Hi Kolbe Coffee,
Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!
Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!
Hi Zoo&roo,
We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.
Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback
Thanks again!
Easy-to-use product and very competent support!
Hello Naylha,
We appreciate your review of our app and support. We are here to help anytime you need us!
The Support Team
I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.
Greetings Rubysaurus Creations,
Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!
The Support Team
The app is good but the customer service is so so amazing and helpful- would defo recommend!!
Hi Named Jewellery,
Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!
Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.
Hello PNWGirl Custom Creations,
Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything!
The Support Team
Great Job! Even at 2 am they helped me with my issues! Thanks so much!
Hi Astroworld Telescopes,
Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!
He was very helper. I highly recommend this app.
Hi CreAtion Prints,
Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!
All of a sudden it stopped working for us.
Hi Bunty Pet Products,
Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you.
Thank you for your patience and understanding.
Support is very supportive!!!!
Hi CosVillage,
Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!