Avis (1 757)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
8 mars 2024

Works

Wild Poppy
Autriche
Presque 3 ans d’utilisation de l’application
Product Customizer a répondu 11 mars 2024

Hi Wild Poppy,

We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!

23 février 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Rubysaurus Creations
États-Unis
Environ 10 heures d’utilisation de l’application
Product Customizer a répondu 26 février 2024

Greetings Rubysaurus Creations,

Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!

The Support Team

22 février 2024

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

PNWGirl Custom Creations
États-Unis
18 jours d’utilisation de l’application
Product Customizer a répondu 26 février 2024

Hello PNWGirl Custom Creations,

Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything!

The Support Team

27 mars 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Frida Bae Co.
États-Unis
Environ 11 heures d’utilisation de l’application
11 avril 2024

The customer service is very good

Veltrah
Canada
1 jour d’utilisation de l’application
Product Customizer a répondu 15 avril 2024

Hi Veltrah,

Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!

30 novembre 2023

Excellent App with Outstanding Support!

Delicate Leather
Viêt Nam
Environ 2 ans d’utilisation de l’application
Product Customizer a répondu 4 décembre 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

28 janvier 2024

Good support

Einkpads
États-Unis
Plus de 5 ans d’utilisation de l’application
Product Customizer a répondu 30 janvier 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

13 octobre 2023

This app killed my website. Please do not use.
For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify.

Please do not use this app. This has severely impacted my business.

Sup Drinkware
Royaume-Uni
17 jours d’utilisation de l’application
Product Customizer a répondu 16 octobre 2023

Hi Sup Drinkware,

We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.

6 novembre 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

I Sew Jo
États-Unis
2 jours d’utilisation de l’application
Product Customizer a répondu 8 novembre 2023

Hi there I Sew Jo,

We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!

The Product Options & Customizer Support Team

Modifié le 26 mars 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

CeliAgency
Royaume-Uni
4 mois d’utilisation de l’application
Product Customizer a répondu 1 mars 2024

Salut CeliAgency,

Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit.

L’équipe d’assistance