Avis (1 798)
Affiner
-
Par note
Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.
Greetings Surefoot,
It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!
The Support Team
Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!
Hi P'tit Arc-en-ciel,
Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!
Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..
Hi Ohio Hat Company,
We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything!
The Support Team
Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!
Hi Ellie & Co,
Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!
Your app is not working, The install page doesn't load.
Hi Virya Retails,
I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.
So far it is great:) The support team is very supportive with the questions I had for the app.
Hi AEGI KOYA,
Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!
Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.
lovely customer service by deepanjoy helped me with everything i needed
Hi Auroratots,
We are thrilled to read such positive feedback about our team. We take great pride in providing the best customer support possible, and Deepanjoy always lives up to our high standards. Thanks again, and please always feel free to reach out to us!
Super Funktionen und sehr schneller und hilfreicher Kundenservice!
Hallo Famus-Football,
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung.
Danke, dass Sie ein geschätzter Nutzer sind!
Great service as always. Thanks for installing and resettign the software back on my website. Love this app
Hi Print 2 Stitch,
Thanks for the nice review! We take great pride in providing the best customer experience possible and are glad to hear that we've hit the mark. Please always feel free to reach out to us for any needs!