Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
6 novembre 2024

yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.

Huoroi
Australie
2 jours d’utilisation de l’application
Product Customizer a répondu 19 novembre 2024

Hi Huoroi,

Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.

It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.

If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.

Thank you for your understanding, and we look forward to hearing from you soon!

Best regards,
The Support Team

31 août 2024

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

GRILOO
Portugal
4 mois d’utilisation de l’application
Product Customizer a répondu 3 septembre 2024

Hi GRILOO,

Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us.

We appreciate your trust in our app and are here to assist you anytime!

12 septembre 2024

Eventually got it working well with good help support. Thank you

Coco & Pud
Australie
10 mois d’utilisation de l’application
Product Customizer a répondu 16 septembre 2024

Hi Coco & Pud,

Thank you for your feedback! We're glad to hear that our support team was able to help you get everything working properly. Providing excellent customer service is very important to us.

We're here whenever you need further assistance!

8 novembre 2024

Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!

Mindify
Émirats arabes unis
Environ 24 heures d’utilisation de l’application
Product Customizer a répondu 13 novembre 2024

Hi Mindify,

Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.

We appreciate your support!

9 septembre 2024

THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!

Velvet Noire Boutique
États-Unis
Environ un an d’utilisation de l’application
Product Customizer a répondu 12 septembre 2024

Hi Velvet Noire Boutique,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported.

I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible.

Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward.

Thank you for your understanding, and we look forward to continuing to serve you.

Best regards,
Cristal
Tech Support Manager

26 août 2024

Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.

TAMAYO GOLD LLC
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 30 août 2024

Hi TAMAYO GOLD LLC,

Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all your questions. Providing supportive and thorough assistance is a priority for us.

We're here whenever you need further help!

10 septembre 2024

Great support. Thank you. Problem resolved quickly.

Gemez
Afrique du Sud
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 12 septembre 2024

Hi Gemez,

Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for.

Thanks for choosing our app!

11 octobre 2024

Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.

Southern Supply Party
États-Unis
2 jours d’utilisation de l’application
Product Customizer a répondu 14 octobre 2024

Hi Southern Supply Party,

Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us.

Thanks for choosing our app!

2 septembre 2024

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

Simply Stuffed
Nouvelle-Zélande
2 mois d’utilisation de l’application
Product Customizer a répondu 4 septembre 2024

Hi Simply Stuffed,

Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.

Thanks for choosing our app! We're here to help whenever you need us.

7 octobre 2024

Easy to use and fast customer service

Ivory Bloom Boutique
États-Unis
Environ 2 mois d’utilisation de l’application
Product Customizer a répondu 9 octobre 2024

Hi Ivory Bloom Boutique,

Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.

We appreciate your support!