Avis (1 799)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
28 mai 2014

We offer a lot of products with many, many customized and interchangeable options. Needless to say, this app works GREAT for managing huge lists of options.

Rocket's Custom Melts
États-Unis
Presque 7 ans d’utilisation de l’application
Modifié le 14 février 2020

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift.
I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Life of Riley (Retail) Ltd.
Royaume-Uni
Presque 7 ans d’utilisation de l’application
Product Customizer a répondu 24 février 2020

Hello friends from Life of Riley (Retail) Ltd!

Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Modifié le 3 juillet 2019

We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us.

Regarding another small update request, it was handled perfectly and quickly. Super app and support team.

Personalizedgolfballs.com
États-Unis
Presque 7 ans d’utilisation de l’application
Product Customizer a répondu 5 juillet 2019

​Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :)

Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way!

-The Product Options & Customizer Team

18 février 2016

Such smooth and concise customer service. I just love that the developers of this app are eager to solve problems as efficiently as possible. Love it!

Rebeccas Herbal Apothecary
États-Unis
Plus de 6 ans d’utilisation de l’application
18 août 2014

One of the main reasons I chose Shopify! I need several options and this app makes it happen.

Support is excellent too. I just started building my variants (and I have a lot of them!) and I wanted my Shopify variants to list before my Product Customizer variants, as well as fix some spacing issues.

I had a feeling this was code work, and I'm not a coder. I sent a request to the team last night; by the time I was back at work this morning, my issues were resolved. They were fast, friendly, supportive. This type of response and smart support is making a great product even better, and keeping me on track with building my site.

Thanks so much to the Product Customizer team. This type of support makes a huge difference.

Beachum at Home
États-Unis
Plus de 6 ans d’utilisation de l’application
26 janvier 2022

The majority of the time this app works great. The support staff are also super helpful. Thanks very much.

Country Scene Saddlery and pet Supplies
Australie
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 27 janvier 2022

Hello, friends at Country Scene Saddlery and pet Supplies

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

30 juin 2022

I've been using PC for a long time. I recently updated to a 2.0 theme and PC didnt load correctly. Long story story short I got in touch with Sheniel and she got it figured out asap. I've always enjoyed working with this app and the staff are great too. Aloha.

Kona Natural Soap Company
États-Unis
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 1 juillet 2022

Hello to our friends at Kona Natural Soap Company

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

25 avril 2023

Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 27 avril 2023

Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

13 avril 2017

They are quick to help with any questions or concerns and have always resolved my issues in a timely manner.

Ree Gallagher Jewelry
États-Unis
Plus de 6 ans d’utilisation de l’application
Modifié le 23 avril 2024

My problem was fixed right away, I have always received great customer service!

GARON BROTHERS PROMOTIONAL
États-Unis
Plus de 6 ans d’utilisation de l’application
Product Customizer a répondu 4 octobre 2023

Hello Garon Brothers Promotional,

Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.

The Product Options and Customizer support team