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They are quick to help with any questions or concerns and have always resolved my issues in a timely manner.
We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well.
Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.
Hello to our friends at Solesmith
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Works exactly like I would expect it to. When we have an issue, we simply reach out via the livechat and it's always solved right away. Would definitely recommend the app. We've been using this app for years.
Hello to our friends from Mother-ease
Alex. we are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
great
Hi Dirty Girlie,
Thank you for the nice review, we are always here to help you!
We love this app and the customer service is excellent! They have been able to answer all of my questions!
Shout out to @Sheniel -- she was super helpful tonight!
Excellent customer service with a technical issue tonight by @Nicoz
Thank you!!
Hello to our friends at Bayou Blanks
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.
Hi CourierWare,
Thank you for leaving this thoughtful and positive review! We are very happy to hear that Product Options & Customizer has been so effective for you, and we're particularly pleased that our feature set helped you avoid the need for a highly customized and expensive build-out for your store.
Our team takes great pride in the level of support that we offer, and we're thrilled that you've had such a good experience with our support staff! We're always here to help, and we love seeing such an excellent implementation of our app.
Tanu & The Product Customizer Support Team
Been using this app for awhile now. Whenever I need assistance, they are quick to help. This app has been very helpful for my store. Feel free to see it in use on my shop: finegiftsandbaskets.com
Hello friends at Fine Gifts And Baskets
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment,
What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store.
The Product Options & Customizer Support Team
I contacted the team at Product Customizer with an issue I had within my store. The response time was superb and within an hour of my contacting them the issue had been rectified. Issues in your store can cause you major headaches, with a quick response and helpful nature this didn't happen.
Hello to our friends at Picktown
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Love this app! It does exactly as advertised and is super easy to set up and use. It has saved me tons of time and is well worth the cost. Plus the support has been excellent. Even when I had an issue that turned out to be not related to the app, Denis took the time to not only get back to me, but to contact my theme developer to help get the problem resolved. Now THAT is customer service.