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App was not working properly and I waited 5 days with no reply to emails from support and have had to delete the app. I do not recommend it and have found an easier to use app.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Shop Storm has been a dream to work with! They've really gone above and beyond ensuring that we were set up properly with their app. It works really well for us, is easy to use, and if we do have any questions Shop Storm is there to help with quick and friendly service.
The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!
We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.
Hi ThatLittleCakeShop,
Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric,
Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
We are very happy with this application because it helps us to customise selling options easily and fast!!
We really recommend its use for webs which need options customisation
Juan Segurola
Owner of 3Dresyns
Hello friends from 3Dresyns!
Your store is awesome! Glad the app was fast and easy for you, we like that it is also! Appreciate the top notch review... Hope your 3D products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.
Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva.
Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza
Ho ppana effettuato l'upgrade dopo un. primo utilizzo perchè funziona molto bene
Ciao A.Bi.Ci. Lab,
Grazie per la tua recensione positiva! Siamo felici che l'app sia perfetta per il tuo business di prodotti personalizzati e che tu l'abbia trovata facile da usare. Siamo sempre qui per aiutarti rapidamente e correggere eventuali errori. Grazie per apprezzare il nostro servizio di assistenza!
Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!
Hello to our friends from Kleiner Fuchs
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I love this app!!! I highly recommend it!! Has helped us making more sales for our custom products. And the team behind it is always so nice and help us out super fast each time we need help.
Hello to our friends from Alânika
Thank you for this great review! we are incredibly grateful for awesome customers like you!
Cheers,
Pushpesh & the Product Customizer Support Team