Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 25 mars 2024

It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.

Flawlessraiders.net
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 4 décembre 2023

Greetings Flawlessraiders.net,

Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!

The Support Team

28 février 2022

App works great and when I did have a concern, customer support was super quick in responding and very helpful finding a solution. Thanks, Kevon, for the help!

Midnight Magic Lingerie
Canada
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 2 mars 2022

Hello to our friends from Midnight Magic Lingerie

We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

28 juin 2023

Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need

Spoken Gifts LTD
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 28 juin 2023

Hello Spoken Gifts LTD,

Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store.

Stephanie & the Customer Support Team

Modifié le 18 mars 2024

Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied.

Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.

GZ Lures Big Game Supply
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 3 novembre 2022

Hello to our friends at GZ Lures Big Game Supply

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

2 mai 2017

Product Customizer works great and Ryan is really fast with support. We did extensive customisation of the UI on top of Product Customizer and Ryan was able to answer our many questions on APIs that are not officially documented, making it much easier for us to achieve the UI we wanted.

Loulourose
Indonésie
Plus de 4 ans d’utilisation de l’application
17 juin 2016

The fastest and best support I have ever received.

I wanted to customize my products on my shop where I sell artwork and customized art prints.

I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful.

Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen.

If possible I would give the team and the app 10 stars.

I feel quite safe and I know that they will make the product even better over time. And that is very important to me!

/Bettina

Draw Doodles Study
Danemark
Plus de 4 ans d’utilisation de l’application
1 août 2021

I have been using the Product Customer app for a couple of years now for my website and absolutely LOVE it. Not only does it meet my needs bur the customer service is amazing. Over the yesrs I've done several theme tweeks and changes and any code updates I need to have made to accommodate the new theme code is done within minutes and even my customer service emails are answered so quickly....even on weekends. I highly recommend this app and plan on sticking with it indefinitely. Thank you so much for such quick resolution to my questions this weekend!

Party Beautifully
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 2 août 2021

Hello to our friends from Party Beautifully

Amy, we are elated to read your review and are very grateful. At Product Options and Customizer, we continuously strive to serve you better.
We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

28 novembre 2022

Well designed app and easy to use, a vital app for order customization, reasonably priced, and good client support - we have been using it for a couple years, needed help recently and Aman helped get us back on track.

Art Füzd
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 28 novembre 2022

Hello to our friends at Art Füzd

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

10 novembre 2019

We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!

Soccer Sport Fitness
Canada
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 11 novembre 2019

Hello friends from Soccer Sport Fitness!

Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

3 septembre 2020

The customer support is truly outstanding. The person I worked with on the product customization team worked tirelessly until a couple of issues I had due to a theme update were resolved. Highly recommend!

Paper & Wit
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 3 septembre 2020

Hello to our friends from Paper & Wit

Thanks guys for giving us this fantastic review :-) We sincerely appreciate it! We will let our team know that their efforts were greatly appreciated! ;-)

-Melissa & The Product Options & Customizer Team