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The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!
App works great and when I did have a concern, customer support was super quick in responding and very helpful finding a solution. Thanks, Kevon, for the help!
Hello to our friends from Midnight Magic Lingerie
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!
Hello to our friends from Dr. Dough Donuts
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)
-Melissa & The Product Options & Customizer Team
Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need
Hello Spoken Gifts LTD,
Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store.
Stephanie & the Customer Support Team
Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied.
Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.
Hello to our friends at GZ Lures Big Game Supply
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Product Customizer works great and Ryan is really fast with support. We did extensive customisation of the UI on top of Product Customizer and Ryan was able to answer our many questions on APIs that are not officially documented, making it much easier for us to achieve the UI we wanted.
The fastest and best support I have ever received.
I wanted to customize my products on my shop where I sell artwork and customized art prints.
I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful.
Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen.
If possible I would give the team and the app 10 stars.
I feel quite safe and I know that they will make the product even better over time. And that is very important to me!
/Bettina
I have been using the Product Customer app for a couple of years now for my website and absolutely LOVE it. Not only does it meet my needs bur the customer service is amazing. Over the yesrs I've done several theme tweeks and changes and any code updates I need to have made to accommodate the new theme code is done within minutes and even my customer service emails are answered so quickly....even on weekends. I highly recommend this app and plan on sticking with it indefinitely. Thank you so much for such quick resolution to my questions this weekend!
Hello to our friends from Party Beautifully
Amy, we are elated to read your review and are very grateful. At Product Options and Customizer, we continuously strive to serve you better.
We wish you and your store great success!
Cheers,
-Pushpesh & the Product Customizer Support Team
Well designed app and easy to use, a vital app for order customization, reasonably priced, and good client support - we have been using it for a couple years, needed help recently and Aman helped get us back on track.
Hello to our friends at Art Füzd
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!
Hello friends from Soccer Sport Fitness!
Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team