Avis (1 800)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
23 avril 2023

I love my product customizer app. I have been using it for over a year and its perfect for my handmade business. Customer service is top notch. Whenever I have an issue they quickly get back to me and fix any issues I have.

Mama On Tap
États-Unis
Plus de 3 ans d’utilisation de l’application
Product Customizer a répondu 24 avril 2023

Hello to our friends at Mama On Tap

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our support team helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

24 novembre 2016

Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.

Hawaiian Koa Wood Rings
Australie
Plus de 3 ans d’utilisation de l’application
18 novembre 2016

We've been using the Product Customizer app for a few years now and it's been by far the easiest to use. The more recent updates have made it even easier. The support has been great too. Here's to the next few years!! :)

Geek Cards
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
16 juin 2017

Useful app and able to customise my needs. Very helpful support and fast response. Highly recommended!

Little One Layette
Singapour
Plus de 3 ans d’utilisation de l’application
18 novembre 2022

Shevaughn was a great help! Came in quick and with a flash, the app in my store worked perfectly. Thank you for the speedy outcome! :)

Diva Creative Studio
États-Unis
Plus de 3 ans d’utilisation de l’application
Product Customizer a répondu 20 novembre 2022

Hello to our friends at Diva Creative Studio

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

10 juin 2024

The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!

Forrest Fit
États-Unis
6 mois d’utilisation de l’application
Product Customizer a répondu 19 juin 2024

Hi Forrest Fit,

Thank you for your feedback! We're delighted to hear that you found our support outstanding. It’s great to know that our team handled your request so quickly.

Thanks for sharing your experience!

15 novembre 2013

This was the perfect app for us at Honeymellow as we specialise in personalisation. In just a few minutes we had installed the app and were busy adding to products multiple options or boxes in which to write text.

It has totally transformed the shopping experience for our customers making customisation quick and easy. A huge thank-you to the team behind this app for creating such a brilliant product and at such a small price too.

Honeymellow
Royaume-Uni
Environ un mois d’utilisation de l’application
15 février 2016

Product Customizer is wonderful and a great addition to our store. It is so easy use when setting up products and also easy for customers to use on the site. The support is fantastic. I would highly recommend this app.

Real Women Love Sports
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 1 décembre 2022

We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.

The Mason Bar Company
États-Unis
Plus de 3 ans d’utilisation de l’application
Product Customizer a répondu 10 janvier 2022

Hello to our friends from The Mason Bar Company

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

Modifié le 8 mai 2023

Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!

Certified Textures
États-Unis
Plus de 3 ans d’utilisation de l’application
Product Customizer a répondu 16 mai 2023

Hello to our friends at Certified Textures

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.

We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at support@productcustomizer.com

Tanu & The Product Customizer Support Team