Avis (1 766)
Affiner
-
Par note
Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.
Hi Southern Supply Party,
Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. ...
I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend ...
Hi Images of Ink,
Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. ...
Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.
Hi TAMAYO GOLD LLC,
Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all ...
THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!
Hi Velvet Noire Boutique,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how ...
This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.
Hi Hello Ruth,
Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful ...
We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their ...
I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.
Hi JazzBeautyBar,
Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. ...
A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.
Customer support is very helpful and responsive.
All in all one of my better app purchases.
Hi Servewell,
Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is ...
La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !
Bonjour WallPoster,
Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-del ...
I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that.
I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.
Hi Teatowels.ca,
Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist ...