Avis (1 766)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
3 juillet 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Hello Ruth
Royaume-Uni
Environ 9 ans d’utilisation de l’application
Product Customizer a répondu 5 juillet 2024

Hi Hello Ruth,

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate.

Thank you for recommending us!

28 mars 2024

We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.

Rubber Stamps By Montarga
Nouvelle-Zélande
Plus de 6 ans d’utilisation de l’application
9 novembre 2024

La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !

WallPoster
France
Environ 4 heures d’utilisation de l’application
Product Customizer a répondu 19 novembre 2024

Bonjour WallPoster,

Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins.

Nous vous remercions pour votre confiance !

5 août 2024

A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.

Customer support is very helpful and responsive.

All in all one of my better app purchases.

Servewell
Royaume-Uni
7 mois d’utilisation de l’application
Product Customizer a répondu 6 août 2024

Hi Servewell,

Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options.

We're here to support you whenever you need it, and we're pleased to have met your expectations.

16 avril 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

JazzBeautyBar
États-Unis
Plus de 5 ans d’utilisation de l’application
Product Customizer a répondu 18 avril 2024

Hi JazzBeautyBar,

Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

10 septembre 2024

Great support. Thank you. Problem resolved quickly.

Gemez
Afrique du Sud
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 12 septembre 2024

Hi Gemez,

Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for.

Thanks for choosing our app!

7 octobre 2024

Easy to use and fast customer service

Ivory Bloom Boutique
États-Unis
Environ 2 mois d’utilisation de l’application
Product Customizer a répondu 9 octobre 2024

Hi Ivory Bloom Boutique,

Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.

We appreciate your support!

8 mai 2024

I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that.

I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.

Teatowels.ca
Canada
Presque 2 ans d’utilisation de l’application
Product Customizer a répondu 13 mai 2024

Hi Teatowels.ca,

Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!

18 mars 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
États-Unis
11 mois d’utilisation de l’application
Product Customizer a répondu 20 mars 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

21 mars 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Dabira Aroma
États-Unis
Presque 4 ans d’utilisation de l’application
Product Customizer a répondu 22 mars 2024

Hi Dabira Aroma,

Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!