Avis (1 766)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
31 janvier 2023

The app's speed was terrible; my browser reloaded too many times before I could enter the app, and the app forced me to use full screen mode despite the fact that I exited it hundreds of times.
Furthermore, setting up variants is really inconvenient for me because I have to set up each variant for each product and cannot reuse them.
When I use the add price option when add a product, my basket is ...

Tracy Prints
Belgique
2 jours d’utilisation de l’application
Product Customizer a répondu 1 février 2023

Hello to our friends at Tracy Prints

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to ...

17 août 2019

Did not work with Testament Theme and other issues. Cannot display as I want and would add weird products and cost to cart. Deleted and reverted the liquid files. Nothing but hassle ... and support do not work the weekend so be prepared if you are trying on a live shop.

Breach
Danemark
2 jours d’utilisation de l’application
Product Customizer a répondu 19 août 2019

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

3 août 2019

Support simply not exists. After installation "get notified when back in stock" field disappears. "Required" field does not force to be filled out.

honu-movement
Allemagne
1 jour d’utilisation de l’application
Product Customizer a répondu 5 août 2019

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

1 février 2018

Too slow to respond - no phone to call in inquiries
Please cancel and ensure that no payment goes through

Ken Hayden

Autoctovino
Canada
Environ 23 heures d’utilisation de l’application
Product Customizer a répondu 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

28 mai 2022

All of the links to instructions and help pages were broken - page not found errors and no chat support available.

3DQue
Canada
Environ 8 heures d’utilisation de l’application
Product Customizer a répondu 30 mai 2022

Hello to our friends at 3DQue

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I thoroughly checked ...

5 août 2020

It's difficult to use, and when I want to uninstall, I find it difficult to uninstall. This has caused me a lot of trouble, the customer service efficiency is very low, I am very angry! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

utilsteals
Portugal
Environ 5 heures d’utilisation de l’application
Product Customizer a répondu 5 août 2020

Hello,
This is Sean with Product Customizer. Looks like you added our app, emailed us quite a few times in a 2-hour period, and then removed our app. We could have helped you ...

16 octobre 2023

I downloaded and installed the app for a one month free trial as they state. And the app didn't match my theme. Even though I removed it immediately, they charged me $19.90, and when I asked for a refund, they rejected me. Not recommended!

שמלה קלה
Israël
Environ 3 heures d’utilisation de l’application
Product Customizer a répondu 7 décembre 2023

Hi שמלה קלה

We are sorry for the delay in responding to you. This review was trapped in cyberspace, or we would have responded sooner. We would love to assist you if you ...

1 août 2022

STAY AWAY UNLESS YOU ARE AN ENTERPRISE OR USE SHOPIFY PLUS. Your customizations will show to your customers. Wasted hours between this app and Shopify support. Useless

Bella Rose Designs
États-Unis
Environ 2 heures d’utilisation de l’application
Product Customizer a répondu 2 août 2022

Hello to our friends at Bella Rose Designs

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to ...

10 octobre 2017

Terrible! Screwed up my product page. No live support!

Thunderfitrings
États-Unis
Environ une heure d’utilisation de l’application
Product Customizer a répondu 19 mars 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

4 avril 2022

The free version is pointless... every option I attempted to create wouldn't work and gave me an error message at the very end stating that I could only create ONE variant per option.... WHAT IS THE POINT? Waste of time!

Cherry Kiss Designs
États-Unis
25 minutes d’utilisation de l’application
Product Customizer a répondu 4 avril 2022

Hello to our friends at Cherry Kiss Designs

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I am ...