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Installation is easy and the app is user friendly. Daniel with the support team was able to answer my questions in a timely manner. They also provide great training resources that aid users with the app.
Hello friends at ACF Metals! This is Sean, the Customer Success Manager with Product Customizer :)
Our guy Daniel rocks - so good at installations for stores, and fast troubleshooting. Also I'm happy that our training resources were helpful for you. Wishing ACF Metals tons of success in the coming months & years!
-The Product Options & Customizer Team
This app works like a charm. I needed customer support for an issue which turned out not to be related to this app & I received above and beyond friendly support! Very happy customer. Would highly recommend.
Nice app, user friendly and complete.
Excellent customer service, perfect answers and problem solving.
Hello to our friends from Monza Store
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)
-Melissa & The Product Options & Customizer Team
Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!
Aman helped me so much in figuring out what's this app about and how to use all of the options. Very helpful and my life /business with this app became much easier to give an option for costumer to customize the product. Thank you
Hello to our friends from Jally Bowtique
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.
Hello to our friends at ByDaile
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration and want to assure you that the issue is at Shopify's end which is causing your selections to not load on the cart page. To be honest, there is very little we can do apart from following up with Shopify in this particular case. I acknowledge that this could have been handled better and we are going to take corrective steps to ensure that this does not happen again.
If you are open to trying our app again, please let me know and I will personally take care of your case. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
This app has a lot of great options - it works great for our highly customized products. Easy to use.
This applicaiton was perfect for my needs. Easy to install and the customer service was extremly quick to help me customize the spacing and font to my website.
I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!
Hello to our friends from Sibylle Jewels
We are happy our app was able to provide a solution! Thank you for leaving us this awesome review! :-) We wish you and your store great success!
-Melissa & the Product Customizer Support Team
Thanks Shenial G, who saved me when I updated my theme. Quick and pleasant and I’m now back up and running
Hello to our friends from Unique Scentsations LTD
Thanks for sharing your review with us and the community. We're thrilled to learn that Shenial G, was able to help you with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team