Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
28 mars 2024

We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.

Rubber Stamps By Montarga
Nouvelle-Zélande
Plus de 6 ans d’utilisation de l’application
16 mai 2024

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Jersey Girl Sign Shop
États-Unis
Plus de 2 ans d’utilisation de l’application
Product Customizer a répondu 21 mai 2024

Hi Jersey Girl Sign Shop,

Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!

24 mai 2024

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options.

The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

HavenTech Intercoms
États-Unis
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi HavenTech Intercoms,

Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference.

Thanks for being a valued user!

15 avril 2024

This app has been crucial to how we operate. Customizability is something that we're extremely happy to be able to provide to our customers, and this customizability wouldn't happen without this app backing us.

We very much appreciate the help in working the kinks out of our update. The support is one of the best I've experienced, and makes using the Product Customizer worth it.

Sweet Candy Company
États-Unis
Environ 6 ans d’utilisation de l’application
Product Customizer a répondu 17 avril 2024

Hi Sweet Candy Company,

Thanks so much for this wonderful review! We're so happy that Product Options & Customizer is working so well for your store and that you've received outstanding support from the team behind it. Cheers and happy selling!

15 octobre 2024

Brilliant Customer Service

Custom Shinz
Royaume-Uni
Environ 23 heures d’utilisation de l’application
Product Customizer a répondu 21 octobre 2024

Hi Custom Shinz,

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!

We appreciate your support!

16 avril 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

JazzBeautyBar
États-Unis
Plus de 4 ans d’utilisation de l’application
Product Customizer a répondu 18 avril 2024

Hi JazzBeautyBar,

Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

24 mai 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Finally Italian by Chef Gianni Ceschia
Canada
Environ 2 ans d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi Finally Italian by Chef Gianni Ceschia,

Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

26 avril 2024

This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.

I'm a Hero
Émirats arabes unis
Plus de 5 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi I'm a Hero,

Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!

18 juin 2024

I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!

CJ'z Creationz
États-Unis
3 mois d’utilisation de l’application
Product Customizer a répondu 26 juin 2024

Hi CJ'z Creationz,

Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app.

Thanks for being sharing!

4 juillet 2024

This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!

SMART BARK
États-Unis
27 jours d’utilisation de l’application
Product Customizer a répondu 8 juillet 2024

Hi SMART BARK,

Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations.

Thank you for choosing us!