Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
15 avril 2024

This app has been crucial to how we operate. Customizability is something that we're extremely happy to be able to provide to our customers, and this customizability wouldn't happen without this app backing us.

We very much appreciate the help in working the kinks out of our update. The support is one of the best I've experienced, and makes using the Product Customizer worth it.

Sweet Candy Company
États-Unis
Environ 6 ans d’utilisation de l’application
Product Customizer a répondu 17 avril 2024

Hi Sweet Candy Company,

Thanks so much for this wonderful review! We're so happy that Product Options & Customizer is working so well for your store and that you've received outstanding support from the team behind it. Cheers and happy selling!

20 juin 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Fox Whistle
Australie
Plus de 7 ans d’utilisation de l’application
Product Customizer a répondu 26 juin 2024

Hi Fox Whistle,

Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users.

We appreciate your support!

24 mai 2024

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options.

The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

HavenTech Intercoms
États-Unis
Plus d'un an d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi HavenTech Intercoms,

Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference.

Thanks for being a valued user!

24 mai 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Finally Italian by Chef Gianni Ceschia
Canada
Environ 2 ans d’utilisation de l’application
Product Customizer a répondu 29 mai 2024

Hi Finally Italian by Chef Gianni Ceschia,

Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

26 avril 2024

This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.

I'm a Hero
Émirats arabes unis
Plus de 5 ans d’utilisation de l’application
Product Customizer a répondu 29 avril 2024

Hi I'm a Hero,

Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!

15 octobre 2024

Brilliant Customer Service

Custom Shinz
Royaume-Uni
Environ 23 heures d’utilisation de l’application
Product Customizer a répondu 21 octobre 2024

Hi Custom Shinz,

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!

We appreciate your support!

23 août 2024

good job good sav

Camilla Ferrera
France
Environ 2 mois d’utilisation de l’application
Product Customizer a répondu 26 août 2024

Hi Camilla Ferrera,

Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.

Thanks for your support!

9 août 2024

Customer service is great

Tailor Made Rooms Home Decor
États-Unis
Plus de 3 ans d’utilisation de l’application
Product Customizer a répondu 12 août 2024

Hi Tailor Made Rooms Home Decor,

Thank you for your feedback! We're glad to hear that you find our customer service great. Providing excellent support is our priority, and we appreciate your recognition.

Thanks for choosing our app!

10 mai 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help

Art Ka Mart
Inde
9 mois d’utilisation de l’application
Product Customizer a répondu 13 mai 2024

Hi Art Ka Mart,

Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!

18 mars 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
États-Unis
11 mois d’utilisation de l’application
Product Customizer a répondu 20 mars 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!