Avis (1 798)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
2 janvier 2025

This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time.

The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.

elephano.com
Royaume-Uni
Presque 5 ans d’utilisation de l’application
3 janvier 2025

Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.

Black Sheep Design
Royaume-Uni
Plus de 8 ans d’utilisation de l’application
25 novembre 2024

Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!

SNASH JEWELRY
États-Unis
Plus de 7 ans d’utilisation de l’application
Product Customizer a répondu 3 décembre 2024

Hi SNASH JEWELRY,

Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders.

We appreciate your support!

25 novembre 2024

Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.

Soul Beadz and Bling
États-Unis
Environ 4 ans d’utilisation de l’application
Product Customizer a répondu 3 décembre 2024

Hi Soul Beadz and Bling,

Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.

We appreciate your support!

3 décembre 2024

Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly

Robes 4 You
Irlande
Presque 6 ans d’utilisation de l’application
Product Customizer a répondu 30 décembre 2024

Hi Robes 4 You,

Thank you for sharing your experience! We’re glad to hear our team provided quick and effective support to resolve your issue.

Thanks for trusting PC!

11 novembre 2024

I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!

Bella & Blush
États-Unis
Plus de 8 ans d’utilisation de l’application
Product Customizer a répondu 19 novembre 2024

Hi Bella & Blush,

Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.

We truly appreciate your loyalty!

29 novembre 2024

Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.

HIGH-5 PRINTWEAR
États-Unis
Presque 4 ans d’utilisation de l’application
Product Customizer a répondu 3 décembre 2024

Hi HIGH-5 PRINTWEAR,

Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way.

We appreciate your support!

8 décembre 2024

Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.

Freaky Ferments
États-Unis
Environ 3 ans d’utilisation de l’application
Product Customizer a répondu 30 décembre 2024

Hi Freaky Ferments,

Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered.

We appreciate your trust and support!

24 novembre 2024

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

TheArtsOfDani
États-Unis
10 mois d’utilisation de l’application
Product Customizer a répondu 2 décembre 2024

Hi TheArtsOfDani,

Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us.

We appreciate your support!

22 octobre 2024

Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend.

Colour and Spice Pty Ltd
Australie
Plus de 7 ans d’utilisation de l’application
Product Customizer a répondu 28 octobre 2024

Hi Colour and Spice Pty Ltd,

Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's wonderful to hear our support team has been able to assist you.

Thanks for the recommendation!