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So much less complicated to get going than expected, and my only question was answered in minutes by Danielle in their responsive tech support. Seems to do everything we need very easily.
Very useful app that allows our customers to customise their orders. The after sales support from Product Customizer is also very good. 10/10
Thanks so much for the great review! We appreciate your business.
Perfect, fast to set up and work in seconds, also customer service very reactive and helpful
All good 5/5 !!!
Hello friends from Divyno!
Extremely nice of you to leave this awesome rating for us on the Shopify app store! We sincerely appreciate your support! We hope that your store scores it big time online :-)
- Melissa & The Product Options and Customizer Support Team
Product customizer is great app for those looking to add additional variants or options to their product pages. The customer service is great - they are very quick to reply and always willing to help!
Hello to our friends from One Tree Planted
Thank you a thousand times for leaving this great review! We sincerely appreciate it! We hope One Tree Planted is super successful online :-)
-Melissa & The Product Options & Customizer Team
very very helpful set up looks good so far - only used for one day but seems to work as needed and great support so far from the team at product customizer thankyou
Hello to our friends at The Original Party Bag Company
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team
super quick support , excellent app
Hello to our friends at valentina Make Up
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Great customer service, every request was promptly addressed. This app has all our store needed for bundling and allowed us to customize our products for our customers. Recommendable!
Hello to our friends from Luxx Lash
Thanks very much for your great review! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-)
-Melissa & The Product Options & Customizer Team
This app has prevented customers from adding products to their cart ON BLACK FRIDAY! and no response from developer for the past 5 days. HORRIBLE>
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
We are still setting up our store, but before going live we wanted to have a really solid (and beautifully designed) set of product options available for each of our products. I tried several other apps but none came close to the Product Options and Customizer app. I added it last night and by this morning Pushpesh was emailing with some of the best customer service I've ever experienced. He immediately installed the app into my theme then proceeded to fix every issue I saw with both design and functionality, setting me up for what will hopefully a shop that has all the options we need for our customers. What more could you ask for in an app AND their customer service?! I'll update this review as we roll out the store and the options are being put to the test with actual customers.
Hello to our friends from Missi Flowers
Jen, thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
-Pushpesh & the Product Customizer Support Team
The support we have received has been excellent. They helped us integrate the app with our theme and even helped us fix an issue that another app had caused!
Hello friends from Queen of Cups Lingerie!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time and we're thrilled that you think the support is excellent. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team