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This product and customer service are great. Sean, one of the reps, was pretty friendly when I asked for help. I highly recommend using this app.
Hello to our friends at Rooted Steel! Thanks for the great review. Always so glad we can help make the experience a good one. Happy selling!
-Sean, Customer Success, Product Options & Customizer
This app has been really helpful in allowing us to include more variants than Shopify will allow. It's extremely easy to use and the customer support has been fantastic! They were extremely prompt in their responses and helped us quickly resolve an issue regarding the placement of the dropdowns. Would highly recommend.
We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.
Hello PhonoLab,
Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.
Stephanie & the Customer Support Team
A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.
Hello to our friends at D STOCKNER LLC
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
The app is working great and the support has been quick & so very helpful!
Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!
I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.
Hello there,
I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.
You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.
Looking to hear from you soon
-- Takeen
Very friendly app, No problems at all installing and using it
The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!
Hello to our friends from mojoe
We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-)
-Melissa & the Product Customizer Support Team