리뷰 (1,784)

전체 평점
4.8
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  • 평점의 88%가 별 5개입니다
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2024년 4월 9일에 편집됨

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

VL Grace
미국
앱 사용 기간 6개월
답글 Product Customizer개 2024년 3월 21일

Hi VL Grace,

Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!

2024년 5월 13일

Easy to use, and friendly service whenever I need extra support!

Heart + Soul Candle Co.
캐나다
앱 사용 기간 거의 2년
답글 Product Customizer개 2024년 5월 15일

Hi Heart + Soul Candle Co.,

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.

2024년 4월 9일

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
미국
앱 사용 기간 3개월
답글 Product Customizer개 2024년 4월 15일

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

2024년 4월 16일

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
뉴질랜드
앱 사용 기간 거의 3년
답글 Product Customizer개 2024년 4월 18일

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

2024년 6월 18일

very helpful

2BOTS Awards Signs Apparel
뉴질랜드
앱 사용 기간 거의 4년
답글 Product Customizer개 2024년 6월 26일

Hi 2BOTS Awards Signs Apparel,

Thank you for your feedback! We're glad to hear that you found the app very helpful.

We appreciate your support!

2024년 6월 17일

Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!

Attitudes and Gratitudes
미국
앱 사용 기간 대략 14시간
답글 Product Customizer개 2024년 6월 19일

Hi Attitudes and Gratitudes,

Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.

We appreciate your support!

2024년 10월 17일

nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...

FC Wacker Innsbruck Fan Shop
오스트리아
앱 사용 기간 1일
답글 Product Customizer개 2024년 10월 21일

Hallo FC Wacker Innsbruck Fan Shop,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.

2024년 9월 13일에 편집됨

Customer support chat is great, Aman helped me so much to have my customizations up and running!

9/12/24

The page app disappeared in my shopify store, although the app is installed (I´m on the Premium plan).

I can´t reach any client support via email. All of my customized products have their prices changed so now they cost thousands of euro.

Please I need help asap

9/13/24 Shevaughn helpd me out finding out the source of the issue, everything is running smoothly. Thanks so much.

STRENDING
스페인
앱 사용 기간 5개월
답글 Product Customizer개 2024년 4월 19일

Hi STRENDING,

Thank you for taking the time to leave us this review! We're thrilled that you had a great experience with our team, and it is very kind of you to specifically recognize Aman. He will be thrilled to read this. Thanks again!

2024년 9월 19일

So far so good :), great product customizing app.

yenomze
미국
앱 사용 기간 5분
답글 Product Customizer개 2024년 9월 23일

Hi yenomze,

Thank you for your feedback! We're glad to hear that you're enjoying the product customization features so far. We aim to provide a seamless experience for our users.

Thanks for choosing our app!

2024년 5월 2일

Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly.
also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=

LOOT BOX
이스라엘
앱 사용 기간 3개월
답글 Product Customizer개 2024년 5월 7일

Hi LOOT BOX,

Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!