리뷰 (1,690)

전체 평점
4.8
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  • 평점의 88%가 별 5개입니다
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  • 평점의 1%가 별 2개입니다
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2015년 12월 14일

This company went above and beyond and provided A+ service with getting me set up. They were happy to set up bulk customizations for my shop which saved me hours and hours of work on my end. I highly recommend them. They offer fast, courteous and great service.

Princess Cute Boutique
미국
앱 사용 기간 3개월
2015년 6월 17일

This app is exactly what I need and then some. I'm writing a second review because of the outstanding customer service provided. There were a couple of minor issues that needed to be addressed and they were --- within minutes!

4rails Com
미국
앱 사용 기간 2일
2016년 5월 11일

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

Finom Catering
뉴질랜드
앱 사용 기간 3개월
2016년 10월 26일

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Madame Lure
미국
앱 사용 기간 3개월
2014년 4월 14일

The app is great. It was the solution to our problem - adding customizations to all our products. The app is really easy to understand and use and the support is great. They were friendly and replied really fast to our inquiries. There is one minus though, for those that have a large inventory to edit. The app doesn't allow to bulk edit product. Each product must be edited individually, and this can prove a little hard when you have an inventory of over 1.000 items.

FunSignFactory
미국
앱 사용 기간 2일
2020년 5월 15일

Great support needed help on installation and got a reply within the hour. Fast and knowledgeable. Would recommend,

VAPE DIRECT
영국
앱 사용 기간 대략 2개월
답글 Product Customizer개 2020년 5월 15일

Hello friends from VAPE DIRECT!

So nice of you to leave this positive review here on the Shopify app store! It helps us so much. Glad you appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2023년 6월 2일

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Luxe Life Lingerie
영국
앱 사용 기간 2일
답글 Product Customizer개 2023년 6월 5일

Hello to our friends at Luxe Life Lingerie

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

2020년 8월 25일

One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..

Newyorkcreation
미국
앱 사용 기간 대략 2개월
답글 Product Customizer개 2020년 8월 25일

Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks!
-Sean

Hello to our friends from Fitness Cube!

Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies.

Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately...

Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well...

Please let me know asap - we are 100% here to help, 24/7...

Sean H & The Product Customizer Support Team

2013년 11월 25일

This App is fantastic! Its everything I was looking for to help me customize my Shopify store. I look forward to continuing to use it in the future!

SIDEWALLJEDI
미국
앱 사용 기간 2일
2016년 1월 21일

Not only is this a brilliant app, but the customer service is second to none!

Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")

Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!

Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!

Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!

I love it.

Talbot And Bourne
영국
앱 사용 기간 2개월