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Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.
Hi Black Box Creations,
Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!
easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!
Hi Stevens Farmhouse,
Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!
Very knowledgeable, great customer service and you was very clear and great voice tone
Hi NewBlingers,
Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!
Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!
Hi ShopaJoy,
We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!
Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)
Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.
Hi there Signature Sweets by Amanda,
Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime!
The Support Team
Aman fixed everything very quickly and now my website looks perfect thanks again!
Hello Hazy Daisy Vintage Pieces,
We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!
The Support Team
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz,
Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business.
The Support Team
It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!
Hi Starseed Bakery,
Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!