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My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support.
It was easy to schedule a meeting at my time
We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes.
Shevaughn was so patient with me during the meeting and super professional!
it gives confidence to know there is an excellent service and technical support, this is so important.
Thank you Shevaughn and Product Customer team for an excellent app and support.
Hello Shahar,
Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us!
The Support Team
Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.
Hi Mini Zali,
Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!
Really helpful. Highly recommend!
Hello The KegCru.ie,
Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.
The Support Team
Super helpful support! We were able to add in custom options for a custom supplement pack which went great.
Great customer support. Fast response and professional help.
Greetings Pristine Paws,
Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime.
The Support Team
Very helpful
Hi Pawtomized,
Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us.
Thanks for being a valued user!
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd.,
We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything.
The Support Team
Ottima app, ECCELLENTE assistenza
Consiglio veramente, per qualsiasi dubio una risposta immediata. Molto cordiali e professionali
Ciao Ottima app, ECCELLENTE assistenza,
Grazie per il tuo feedback! Siamo felici di sapere che trovi l'app ottima e l'assistenza eccellente. Apprezziamo il tuo consiglio e siamo lieti che tu abbia ricevuto risposte immediate ai tuoi dubbi. La cordialità e la professionalità sono fondamentali per noi.
Grazie per essere un utente apprezzato!
Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.
Works
Hi Wild Poppy,
We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!