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Very prompt response and solved my issue!
Hi ScrubsUk.com,
Thank you for your feedback! We're happy to hear that our prompt response helped solve your issue.
Thanks for trusting PC!
Unreliable App – Causing Significant Business Losses
I’ve been using the "Product Customizer" app for some time, and unfortunately, I’ve faced numerous issues that have seriously impacted my business. Most recently, the app completely stopped allowing customers to add products with file uploads to their cart, which has caused a major loss in sales since this morning. This is a key feature for my ...
Shugis,
Thank you so much for sharing this review. I’m very sorry about the trouble you’ve encountered with our app and the impact it’s had on your business.
I completely ...
Fantastic customer service!!
I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient
-it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help ...
Hi Chuck and Bertie,
Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support.
We truly appreciate the ...
This app is great and helped me a lot to start my own restaurant.
Hi Revupoints,
Thank you for your feedback! We're thrilled to hear that the app has been a great help in starting your restaurant.
We wish you continued success!
Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend
Hi SoulBond,
Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot ...
Wonderful customer support!
Thanks for the review! We are happy you had a great experience with our wonderful support team.
This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!
Hi Krafts & Kettlebells - Shirt Shop & More,
Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature ...
I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!
Hi Signs by Caitlin,
Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. ...
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design,
Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app ...
This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive!
Hi My Side Bedding,
Thank you for your feedback! We're glad to hear that you're enjoying the app and its customization options. It's wonderful to know that our support team ...