리뷰 (1,766)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 1월 29일

The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b

Tmarc Tee
싱가포르
앱 사용 기간 2년 초과
답글 Product Customizer개 2023년 2월 1일

Hello to our friends at Tmarc Tee

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I am sorry to hear ...

2017년 11월 24일에 편집됨

This app has prevented customers from adding products to their cart ON BLACK FRIDAY! and no response from developer for the past 5 days. HORRIBLE>

The Modern Bazaar
미국
앱 사용 기간 대략 2년
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2019년 3월 16일

This app is worth more than 1 star to me (would give it maybe 2-3), but there are some really serious issues. I hope that this review would either work as a wake-up call to the developers, or help other developers create better competing apps.

If you're not good with computers and figuring out workarounds to software bugs, do not bother trying to use the conditional logic feature of this app.

In ...

Divine Saunas
미국
앱 사용 기간 대략 2년
답글 Product Customizer개 2019년 3월 22일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2022년 1월 24일

Does not work! They'll take your money for a service they do not fulfill. Have never been able to download any files my customers have uploaded, I have to email them and ask them for it directly. Complete waste of money!

TopLinePrints
미국
앱 사용 기간 대략 2년
답글 Product Customizer개 2022년 1월 25일

Hello to our friends from TopLinePrints

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I thoroughly ...

2022년 11월 15일에 편집됨

the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.

ByDaile
말레이시아
앱 사용 기간 거의 2년
답글 Product Customizer개 2022년 11월 15일

Hello to our friends at ByDaile

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to extend my ...

2018년 10월 17일

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Gabriel Clothing Company
미국
앱 사용 기간 거의 2년
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2019년 5월 18일에 편집됨

Customer service is terrible. My store has been paused for over a day now because my developers are STILL waiting for you guys to update me on the removal of any of your codes left in my shop as they will need to know this important information in order to get started on their end which is already a long process. I don’t know how long it takes to check for any leftover codes and then remove them ...

Artemis Box
미국
앱 사용 기간 1년 초과
답글 Product Customizer개 2019년 4월 25일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2017년 4월 28일

Product customizer worked ok. At first I got it to add text boxes to some products and eventually set it up to extend the options I offered in my store. They are usually pretty fast on replying about questions or problems, but when I finally decided to remove it from my store because the integration was messy and confusing to my customers and myself I had a big problem. Before I deleted anything, ...

Tisurvival
미국
앱 사용 기간 1년 초과
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2018년 8월 20일

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

Whippingpostleather
미국
앱 사용 기간 1년 초과
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2023년 7월 14일

Customer service is really bad. They only care about stores that pay a lot of money. Don't expect any help from them. The way to answer is also ridiculous

OneStore
베트남
앱 사용 기간 1년 초과
답글 Product Customizer개 2023년 7월 17일

Hi OneStore,

We do not have any record of you reaching out to our team for support. Records indicate that you uninstalled the application on July 8th, did not reach out for ...