전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 5월 10일

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help

Art Ka Mart
인도
앱 사용 기간 15일
답글 Product Customizer개 2024년 5월 13일

Hi Art Ka Mart,

Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!

2024년 3월 26일

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Blue Sheep Bake Shop
미국
앱 사용 기간 5년 초과
답글 Product Customizer개 2024년 3월 28일

Hi Blue Sheep Bake Shop,

Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

2024년 4월 30일

Aman was wonderful - worked with our UK team to solve our US issue - all good!

STUDIO BURKE DC
미국
앱 사용 기간 거의 5년
답글 Product Customizer개 2024년 5월 7일

Hi STUDIO BURKE DC,

Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!

2024년 2월 22일

We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

ByJenny McCarthy
아일랜드
앱 사용 기간 12개월
답글 Product Customizer개 2024년 2월 26일

Hello there ByJenny McCarthy,

Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.

The Support Team

2024년 4월 26일

They are very kind and fast. Thank you !!!

Edible Prints On Cake (EPoC)
미국
앱 사용 기간 대략 9년
답글 Product Customizer개 2024년 4월 29일

Hi Edible Prints On Cake (EPoC),

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

2024년 3월 29일

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Your Car Reg
영국
앱 사용 기간 2년 초과
답글 Product Customizer개 2024년 4월 1일

Hi Your Car Reg,

Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

2024년 4월 9일에 편집됨

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

VL Grace
미국
앱 사용 기간 24일
답글 Product Customizer개 2024년 3월 21일

Hi VL Grace,

Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!

2024년 5월 13일

Easy to use, and friendly service whenever I need extra support!

Heart + Soul Candle Co.
캐나다
앱 사용 기간 거의 2년
답글 Product Customizer개 2024년 5월 15일

Hi Heart + Soul Candle Co.,

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.

2024년 5월 1일

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.

First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.

Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.

What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.

Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

My Store
미국
앱 사용 기간 15일
답글 Product Customizer개 2024년 5월 7일

Hi My Store,

Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!

2024년 5월 22일에 편집됨

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot!
Deep was also a great help when i needed extra info on price changes.
great work!

Little Safari
오스트레일리아
앱 사용 기간 13일
답글 Product Customizer개 2024년 5월 13일

Hi Little Safari,

Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!