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This app is just what I needed. Didn't know how to use it at first so I had to reach out to support. They responded immediately and got me all the way right. Wish it was a lil cheaper like it was before at the $9.99 price. I shoulda got it back then But I was trying to shop around. Silly me. But other than that excellent app so far.
Hello to our friends from KreationzByShay2
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Amazing help from the team and a great app to have when having custom items. Highly recommend this app!!
Hello to our friends at Kaiendo
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is essential for my personalized keepsakes business. The support team is very helpful with troubleshooting problems. Highly recommended.
Hello to our friends at Tiarra's Bling Tees and More
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
Does not work! They'll take your money for a service they do not fulfill. Have never been able to download any files my customers have uploaded, I have to email them and ask them for it directly. Complete waste of money!
Hello to our friends from TopLinePrints
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I thoroughly checked your concern and this is something we can fix. The issue with file uploads occur generally when ajax is enabled on your theme. We are also working on a permanent fix which should be rolled out very soon so that you never have to face these issues again. I understand your frustration at not being able to download the files with your orders. I want to assure you that we are working round the clock to address your issue.
Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Product Customizer Support Team
This app is great! It offers many options. Especially the customer service is very good and quick! Highly recommended
This app does everything I want it do to and always works correctly. It is pretty easy to use once you get the hang of it. When I installed a new theme it messed up how the app looked in my shop and I couldn't figure out the code (or where to put the code) to fix it. I emailed them with my issue asking for a bit of help and they just went ahead and did it all for me!! Amazing customer service and saved me so much time and hassle. Thanks so much. Gemma
EDIT - Needed help with another problem where files weren't uploading correctly and again the team just fixed the problem for me! It's so amazing to find such a capable and helpful team - really makes running my business easier. Thanks and keep up the good work!
Hello friends from Dive Proof! Thanks for the excellent review, we really appreciate it! We do work hard to get our app working seamlessly with ANY Shopify theme - granted sometimes it takes just a little tweaking. May your store sell millions!
-Sean H, Customer Success Manager, Product Options & Customizer
The support was very fast and now the app works well on my site. Also helped resolve another issue.
Thank you very much!
Hello friends from Dirt Bagz Kids Collection!
Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was able to help you quickly and resolve your issues. Feel free to reach out anytime and let us know how else we can support you and Dirt Bagz Kids Collection! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.
simple to install and easy to configurate. Product Customizer does its job perfectly
edit 2015: great customer service, friendly and fast!
I am new to this app, but it is serving me well. The tech support is excellent. I am not tech minded, but I recently had an issue which Kevon in tech support helped me resolve.
Excellent customer service*****
Hello to our friends at Cocodelic Nails
Thanks for sharing your review with us and the community. We're thrilled to learn that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team