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We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.
Hello there ByJenny McCarthy,
Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.
The Support Team
Great customer service! Shevaughn was very helpful and efficient.
Hi In Essence Designs,
Thanks for your feedback! Customer service is one of our core values and we're glad our team member Shevaughn assisted you with with your needs. Thanks again!
This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.
Hi Southern Prep Boutique,
Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!
Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.
Hi Marianella,
Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!
it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.
Hi Malibu Skate Wear,
Thanks for the positive feedback and for recognizing the effort of our customer service team. Our developers are hard at work making some UI improvements which should make the initial steps much easier in the future. That said, our support team is always here to assist you, so please do not hesitate to reach out!
Exactly the customisation I needed for my website . Contact centre was also very helpful and understood the brief.
Hi Abrahamallen,
Thanks for the kind words! We're thrilled that you having a great experience with our app and the support team behind it. Cheers and happy selling!
It's very easy to use and the customer service is great! Also very fast. Everyone should try it.
Hi Catas de Vinos Armus,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe,
Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations.
We appreciate your support!
Perfect service, super nice people to help you. And they do almost all the work for you
Hi Black Shadows,
Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!
fast and responsive customer service!
Hi Sweetwater Labs,
We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!