리뷰 (1,766)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
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2024년 5월 9일

The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.

FIRST SIN | Jewellery
오스트레일리아
앱 사용 기간 6개월
2014년 2월 10일

Functional, but clunky.

The interface doesn't allow reordering options within a customization, so if you want to reorder or add an option anywhere but the bottom of the list, you have to delete your old options and retype them. Did your list include a typo? No problem - just delete everything after the typo and retype it all. For an app that supposedly offers unlimited customizations and options, ...

Douglas Kent Rope
미국
앱 사용 기간 6년 초과
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2021년 2월 26일

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
미국
앱 사용 기간 거의 2년
답글 Product Customizer개 2021년 2월 26일

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You ...

2019년 3월 23일에 편집됨

Unfortunatelly, I have to change my review. App is not performing well (when a product has an additional paid option made by this app, after removing this product from a cart this paid option IS NOT removed and it's impossible to remove it; and on mobile, you can't remove neigher this product nor this paid option).
I did report this issue over three weeks ago and still it's not fixed. And for two ...

SiMEDIO
폴란드
앱 사용 기간 1년 초과
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2021년 4월 28일에 편집됨

Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's ...

BedPlanet
미국
앱 사용 기간 대략 1년
답글 Product Customizer개 2020년 11월 5일

Hello to our friends from BedPlanet

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with ...

2024년 2월 16일

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
미국
앱 사용 기간 8개월
2013년 11월 14일

Pretty solid app. Adds a lot of flexibility to Shopify. I'd give it more stars if it no ability to batch-apply a customization across hundreds of products. It's a one-by-one effort. But overall, a very nice tool that would work great for sites with few products.

Frame-Name.com
미국
앱 사용 기간 6개월
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2018년 8월 11일

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

Sexy Love Doll
캐나다
앱 사용 기간 6개월
답글 Product Customizer개 2020년 3월 19일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2023년 10월 25일에 편집됨

Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.

Craft Closet
미국
앱 사용 기간 대략 2개월
답글 Product Customizer개 2023년 10월 20일

Greetings Craft Closet,

This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you ...

2019년 5월 28일

The reason for three stars is that the app messed up the custom liquid I had done by a developer we hired. Please be aware that most developers won't fix any issues that arose from an outside source and will charge you to fix the glitch (which can be very costly) Product Customizer will say that it is not within their support to fix the issue that their theme created. In the end, even though the ...

A Gilded Leaf
미국
앱 사용 기간 대략 1개월
답글 Product Customizer개 2019년 5월 28일

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...