Product Options & Customizer , 1 625 vurderinger
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Etter vurdering
Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!
Hello to our friends at ovorr
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.
Hello to our friends from Shop Auto Apex
Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
The App is great. Coming in very useful for what I do (Meal/Drink Delivery) I m still on the free trial but customer service is still great. Dealt with Sheniel G. She was extremely helpful and solved my issues with my site.. Update. Contacted PO again. Spoke to Aman M. He was extreamly helpful. And sorted and issue for that I thought was. actually impossible and saved me a lot of time. Thanks Aman!
Hello to our friends from Agnar Herbal
We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!
Nice and simple app with user friendly dashboard. All the necessary option are available. Definitely recommended
Hello to our friends at drivebuddy
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Product Customizer Support Team
The app is great and the support team is even better! Highly recommended !
And seven years after I feel that the app still great and the support team 5 out of 5. They take the time to understand your needs or issues and spend lots of time finding the right solution. Well done guys!
I have used this app for several years and it worked well and I would have previously given it 4 stars. However I recently upgraded to a 2.0 shopify theme and the app stopped working. The developer was initially quick to respond and managed to get the theme working on chrome - although it was rather glitchy and wasn't a great customer experience at checkout. They couldn't get it to work at all on Safari or on mobile and that was it really! After not hearing from them for a week or so I deleted the app and found one with more features, that works, and is half the price.
Julia, Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that the app did not work perfectly on the safari browser and on the mobile. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.
This seems to be a very peculiar issue with the theme you are on where the ajax mechanism is not carrying the app data to the cart. If you are open to trying the app again, please let me know and I will arrange for our best developers to look into your case ASAP.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!
Hello friends from Rustic Luxe Designs,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!
The app regularly fails and does not charge clients for customized purchases. We have lost nearly $2,000 in sales in the past 5 days due to the app failing to work properly. I wouldn't recommend this app.