Omtaler (1 790)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
24. juli 2024

They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend

Psychic Sisters
Storbritannia
Rundt 11 timer bruker appen
Product Customizer svarte 25. juli 2024

Hi Psychic Sisters,

Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you.

Providing excellent customer support is our priority, and we appreciate your recommendation!

5. juli 2024

Fast response time!

Sabi Boutique
USA
Over 1 år bruker appen
Product Customizer svarte 8. juli 2024

Hi Sabi Boutique,

Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us.

Thank you for trusting us!

Redigert 27. mai 2024

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one.
I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app!
Deep from support is also amazing and helped me with further questions I had very fast!

Bettercakesbyclaudia
USA
14 dager bruker appen
Product Customizer svarte 29. mai 2024

Hi Bettercakesbyclaudia,

Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it.

Thanks for being a valued user!

8. mai 2024

The app has really helped me simplify my products so I don't have to have a million Variants.

Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.

Speech Supplies
USA
5 måneder bruker appen
Product Customizer svarte 10. mai 2024

Hi Speech Supplies,

Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

12. april 2024

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

Cotton Press Co.
USA
10 måneder bruker appen
Product Customizer svarte 15. april 2024

Hi Cotton Press Co.

Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!

11. juni 2024

I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.

Chalet Et Ceci
USA
23 dager bruker appen
Product Customizer svarte 26. juni 2024

Hi Chalet Et Ceci,

Thank you for your detailed feedback. We're sorry to hear about the issues you've encountered with the cart functionality and the frustration it has caused. While we're glad our support team was helpful via WhatsApp, we understand that the solution provided is not ideal for your business. Your input is valuable, and we will continue to work on improving our app to better serve merchants who use our customization charge pricing and AJAX carts together.

Thank you so much for sharing this helpful feedback with us!

12. mai 2024

I am a small business owner and just recently discovered, “Product Options and Customizer” and it has made my life so much easier! Now, my customers can easily fill out customizations on the listing itself in a very clean and organizational way! I also requested the help from a representative regarding a subscription issue and the gentleman named Aman was so kind and took the time to help me and solved my issue so quick! I highly recommend, 10/10!

Blessings Bowtique
USA
4 måneder bruker appen
Product Customizer svarte 13. mai 2024

Hi Blessings Bowtique,

Thank you for your feedback! We're delighted to hear that our app has eased your business operations. It's wonderful to know that Aman provided you with kind and efficient support. We appreciate your feedback and are here to help anytime you need us!

18. mars 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
USA
11 måneder bruker appen
Product Customizer svarte 20. mars 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

21. mars 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Dabira Aroma
USA
Nesten 4 år bruker appen
Product Customizer svarte 22. mars 2024

Hi Dabira Aroma,

Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

16. november 2024

Service technique réactif et performant. Merci

KidouBox
Frankrike
Rundt 21 timer bruker appen
Product Customizer svarte 19. november 2024

Bonjour KidouBox,

Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes.

N’hésitez pas à nous recontacter si vous avez besoin d’aide.